How to Fix STOP 0x0000003D Errors

A troubleshooting guide for the '0x3D Blue Screen of Death'

Señal de STOP

 Foto de Roger Wright / Getty Images.

The STOP 0x0000003D error will always appear on a STOP message, more commonly called a Blue Screen of Death (BSOD). One of the errors below or a combination of both errors may display on the STOP message:

  • "STOP: 0x0000003D"

The STOP 0x0000003D error may also be abbreviated as STOP 0x3D but the full STOP code will always be what's displayed on the blue screen STOP message.

If Windows is able to start after the STOP 0x3D error, you may be prompted with a Windows has recovered from an unexpected shutdown message that shows:

Problem Event Name: BlueScreen
BCCode: 3d

Cause of STOP 0x0000003D Errors

STOP 0x0000003D errors are likely caused by hardware or device driver issues.

If STOP 0x0000003D isn't the exact STOP code you're seeing or INTERRUPT_EXCEPTION_NOT_HANDLED isn't the exact message, please check our Complete List of STOP Error Codes and reference the troubleshooting information for the STOP message that you are seeing.

Don't Want to Fix This Yourself?

If you're interested in fixing this problem yourself, continue with the troubleshooting in the next section.

Otherwise, see our piece How Do I Get My Computer Fixed? for a full list of your support options, plus help with everything along the way like figuring out repair costs, getting your files off, choosing a repair service, and a whole lot more.

How To Fix STOP 0x0000003D Errors

The STOP 0x0000003D STOP code is rare so there's little troubleshooting information available that's specific to the error.

However, since most STOP errors have similar causes, there are some basic troubleshooting steps to help fix STOP 0x0000003D issues:

  1. Restart your computer if you haven't already done so.
    1. The STOP 0x0000003D blue screen error may not occur again after rebooting.
  2. Perform basic STOP error troubleshooting. These extensive troubleshooting steps aren't specific to the STOP 0x0000003D error but since most STOP errors are so similar, they should help resolve it.

Please let our editor Tim Fisher know if you've fixed the STOP 0x0000003D blue screen of death using a method that we don't have above. We strive to keep this page, and every page updated with the most accurate STOP 0x0000003D error troubleshooting information as possible.

Applies To

Any of Microsoft's Windows NT based operating systems could experience the STOP 0x0000003D error. This includes Windows 10Windows 8, Windows 7, Windows Vista, Windows XP, Windows 2000, and Windows NT.