How to Fix STOP 0x00000016 Errors on a PC

A Troubleshooting Guide for the 0x16 Blue Screen of Death

Image of a Blue Screen of Death (BSOD) in Windows 10


The STOP 0x00000016 error always appears on a STOP message, more commonly called a Blue Screen of Death (BSOD). One of the errors below or a combination of both errors may display on the STOP message:

STOP: 0x00000016

The STOP 0x00000016 error may be abbreviated as STOP 0x16, but the full STOP code always displays on the blue-screen STOP message.

If Windows can start after the STOP 0x16 error, you may be prompted with a Windows has recovered from an unexpected shutdown message that shows:

Problem Event Name: BlueScreen
BCCode: 16

Cause of STOP 0x00000016 Errors

STOP 0x00000016 errors are typically caused by hardware or device driver issues. If STOP 0x00000016 isn't the exact STOP code you see, or CID_HANDLE_CREATION isn't the exact message, check a list of STOP error codes and reference the troubleshooting information for the STOP message that you see.

How to Fix STOP 0x00000016 Errors

The STOP 0x00000016 STOP code is rare, so there's little troubleshooting information available specific to the error. However, because most STOP errors have similar causes, some basic troubleshooting steps may fix STOP 0x00000016 issues:

  1. Restart your computer if you haven't already done so.
    1. The STOP 0x00000016 blue screen error may not occur again after rebooting.
    2. If you can't get to a fully-booted desktop, try starting Windows in Safe Mode before trying the following steps.
  2. Update to the latest version of Google Chrome if you're using that browser. The 0x00000016 BSOD can be caused by installing certain previous versions of the Chrome browser on some computers. Updating to the latest version corrects that issue. If you already have Chrome installed, instead of downloading and installing it again manually, you can try updating it from the menu. This is done in Google Chrome through the Help > About Google Chrome menu. If you're going to reinstall Google Chrome, uninstall it first. Making sure the program is completely removed can help ensure a smooth reinstall.
  3. Uninstall Avast using the avastclear tool, assuming you're using Avast's antimalware tools. The 0x16 BSOD has been known to occur due to issues with Windows updates and the presence of the Avast software.
  4. Perform basic STOP error troubleshooting. These extensive troubleshooting steps aren't specific to the STOP 0x00000016 error, but since most STOP errors are similar, they should help resolve it.

Basic STOP Error Troubleshooting Tips

These basic troubleshooting tips may help:

  • Review what you did right before the STOP code appeared. Did you install a new program, update Windows or update a driver? If possible, undo the change you made and see if the error repeats. Depending on the change you made, you can undo it by using the Last Known Configurations or System Restore.
  • Check to make sure you have plenty of free space on your computer. 
  • Scan for viruses.
  • Apply all service packs or updates for Windows.
  • Update your hardware drivers.

Affected Operating Systems

Any of Microsoft's Windows NT-based operating systems could experience the STOP 0x00000016 error. This includes Windows 10Windows 8, Windows 7, Windows Vista, Windows XP, Windows 2000, and Windows NT.

Don't Want to Fix This Yourself?

If you want to get your computer fixed rather than deal with the STOP error yourself, you have support options and can get help with everything along the way such as figuring out repair costs, getting your files off, and choosing a repair service.