How to Fix Hulu Error Code PLAUNK65

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Hulu error code PLAUNK65 is a Hulu error code that indicates a network connectivity problem. The issue could be with your home network, your internet service provider (ISP), or even Hulu's own servers. In some cases, you have to wait for Hulu to fix the problem and then reboot your device to start streaming again.

This error code is primarily caused by network and connection problems, but similar Hulu playback failures can occur due to problems with the Hulu app or web player. If your internet connection seems fine, then refreshing your app or web player sometimes helps.

A man views Hulu error code PLAUNK65 on his television.
 mikkelwilliam / iStock / Getty

How Hulu Error Code PLAUNK65 Appears

When this error occurs, you will usually see a message that looks like this:

  • Hulu Error Code: PLAUNK65

You may also see messages like these:

  • Error playing video
  • Connection error
  • Playback failure
  • Hmm. Something's up.

Causes of Hulu Error Code PLAUNK65

Hulu error code PLAUNK65 shows up when you try to play a show or movie on Hulu, and the player isn't able to reach the Hulu servers. This is a little different from a general Hulu connection error, as you will typically be able to load the hulu website or app, but various elements like episodes of shows and your watch list may be gone.

Since the PLAUNK65 error code is usually due to connectivity issues, the most common fixes involve checking and rebooting your network hardware. However, it's just as likely that the problem isn't located in your local network. Issues with your internet service provider and problems with Hulu's own servers are more likely to be the culprit.

How to Fix Hulu Error Code PLAUNK65

To fix Hulu error code PLAUNK65, perform each of these troubleshooting steps. If you reach the end and still have trouble with his error code, then the problem is probably on Hulu's end and not yours.

  1. Refresh the page, or reload the video. Connection errors can be fleeting, so simply reloading the Hulu website or selecting your video again in the hulu app sometimes does the trick. If the connectivity error reoccurs, your video will typically stop playing, and you will have to start the troubleshooting process again.

  2. Try a different internet connection. If Hulu works on your cellular data connection, then you have a problem with your local network, or there is a problem with your internet service provider.

  3. Check your internet connection. If your internet connection is having trouble, that can cause error code PLAUNK65. Try connecting via ethernet cable if you were connected to Wi-Fi, and make sure you're connected to the correct Wi-Fi network.

    Using the same device that's providing thePLAUNK65 error code, check your internet speed. Hulu recommends specific internet speeds for smooth playback.

  4. Restart your network hardware. If your internet is slow, or it's causing connectivity problems, then restarting your network hardware may fix the problem. Check out our guide to properly restart your router and modem, and then put your entire network through a full shut down and restart procedure.

  5. Try a VPN. In some cases, using a virtual private network (VPN) can bypass a routing issue with your internet service provider. So if your internet speed seems fine, and you're able to stream from other services, check out a free trial on a VPN, connect to a server located in a different area, and check to see if Hulu plays.

    Some VPNs don't work with streaming services. You may need to try several VPNs before you find the one that's right for your streaming needs.

  6. Check social media for outages. It's time to canvass social media to see whether or not you're alone. Since the PLAUNK65 error often indicates a problem with Hulu's servers, there's a good chance that you'll find people talking about a Hulu outage on social media.

    For example, check out Twitter hashtags like #hulu down, and select the latest tab to see if anyone is currently discussing a Hulu outage.

  7. Restart your computer or device. In the event that Hulu has a problem with your servers, you may need to completely shut down your computer or device and restart it once they have everything fixed. That will allow the Hulu app or player to connect back to the fixed servers.

    If you're using a computer, make sure to fully shut it down. Putting it into sleep or hibernation mode won't help. With some streaming devices, you actually have to unplug the device to turn it off or reset it. For all other devices, simply shut down and restart.

What if Hulu Still Doesn't Work?

If you still see the Hulu error code PLAUNK65 and can't stream Hulu content after following all of these steps, then there is probably an issue on Hulu's end.

You can also contact your ISP if you suspect the problem is on their end, or contact Hulu directly. However, there's a good chance that the service will just start working again whenever they get around to fixing the problem. Just keep in mind that you may need to restart your Hulu app or streaming device once the problem has been fixed.