Mobile Phones iPhone & iOS How to Fix an iPhone Stuck on the Apple Logo iPhone frozen or stuck on the Apple logo? Here's what to do by Sam Costello Writer Sam Costello has been writing about tech since 2000. His writing has appeared in publications such as CNN.com, PC World, InfoWord, and many others. our editorial process Facebook Twitter Sam Costello Updated on May 13, 2020 iPhone & iOS Switching from Android Tweet Share Email If your iPhone is stuck on the Apple logo during startup and will not load past the home screen, you may think that your iPhone is permanently broken. But that may not be the case. Here are a handful of ways to get your iPhone out of the startup loop and working properly again. The steps in this article apply to all iPhone models. 3:26 How to Fix an iPhone Stuck on the Apple Logo Reasons Why an iPhone Gets Stuck on the Apple Logo The iPhone gets stuck on the Apple logo screen when there's a problem with the operating system. It's difficult for the average user to pinpoint the cause of the problem, but there are a few common causes: Problems when upgrading to a new version of iOS.Problems with jailbreaking the phone.Running a beta version of iOS that has expired. Lifewire / Theresa Chiechi How to Fix an iPhone Stuck on the Apple Logo There are three basic steps for solving an iPhone that will not load past the Apple logo. Failing these troubleshooting tips, consult Apple customer service, or visit an Apple Store for in-person support. Restart the iPhone. Poor cellular or Wi-Fi connectivity, app crashes, and other routine glitches can often be fixed with a simple restart. Restarting your iOS device may not fix this particular problem, but it is the simplest workaround and worth attempting. It only costs a few seconds of your time. Put the iPhone into recovery mode. When using Recovery Mode, you can connect to iTunes and install a fresh version of iOS or a backup of your data. It's a fairly simple procedure and solves the problem in some cases. Use DFU Mode. DFU (Device Firmware Update) Mode stops your iPhone partway through the startup process and allows you to connect to iTunes, restore the iPhone, load a backup, or start fresh. Using DFU Mode takes some practice because it requires a precise set of actions, but it is often effective. If you tried all the above steps and your iPhone is still stuck, consult the experts. Make an appointment with your closest Apple Store to get in-person support.