How to Fix an iPhone Stuck on the Apple Logo

iPhone frozen or stuck on the Apple logo? Here's what to do

If your iPhone is stuck on the Apple logo during startup and can't continue past it to the home screen, you may worry that your iPhone is ruined. That's not necessarily the case. Here are a handful go ways to get your iPhone out of a startup loop and back in working order.


How to Fix an iPhone Stuck on the Apple Logo

Try This First: Restart the iPhone

The first thing you should do to try to fix an iPhone stuck on the Apple logo is to restart the phone.

Honestly, a restart won't fix this particular problem in most cases, but it's by far the simplest approach and it might work. Even if it doesn't, it won't cost you anything other than a few seconds waiting for the phone to start up again.

If that doesn't work, you should try a hard reset next. This is a more comprehensive type of restart that can sometimes solve the problem.

The Next Potential Fix: Recovery Mode

If neither type of restart fixed your problem, try putting your iPhone into Recovery Mode.

When using Recovery Mode, you can connect to iTunes and either install a completely fresh version of the iOS, or a backup of your data, onto your phone. It's a relatively simple process and solves the problem in some cases.

Learn ​how to use the Recovery Mode on the iPhone here.

Recovery Mode works more often than a restart, but even it won't solve the problem all the time. If that's true in your case, you need to try putting your iPhone into DFU Mode.

An illustration of ways to fix an iPhone stuck on the Apple logo.
 Theresa Chiechi ©Lifewire

If That Doesn't Work: DFU Mode

If you're still stuck at the Apple logo and nothing else has worked, that means your iPhone is having a problem starting up. DFU, or Device Firmware Update, Mode stops your iPhone partway through starting up to let you connect it to iTunes, restore the iPhone, and start fresh.

Using DFU Mode takes some practice because it requires a pretty precise set of actions, but try a few times and you'll get it. To enter DFU Mode, follow these instructions:

  1. Connect your iPhone to your computer using the USB cable that came with the phone.

  2. Launch iTunes on your computer (if you don't have a computer, you'll need to make an appointment at the Apple Store to get more help).

  3. Turn your iPhone off. If the phone won't turn off using the onscreen slider, just keep holding the on/off button until the screen goes dark.

  4. Press and hold the Side (or On/Off, depending on your model) button for 3 seconds

  5. What you do next depends on what model iPhone you have.

    • On iPhone 7 and up: While still holding the Side button, press and hold the Volume Down button. Hold both buttons for 10 seconds.
    • On iPhone 6S and earlier: While still holding the On/Off button, press and hold the Home button. Hold both buttons for 10 seconds.
  6. Let go of the Side (or On/Off) button but keep holding the Volume Down or Home button for about 5 seconds.

  7. If anything is displayed on the screen––the Apple logo, the Connect to iTunes message, etc.––you're not in DFU Mode and need to start the process again from Step 1.

  8. If your iPhone's screen stays black and doesn't display anything, you're in DFU Mode. This can be hard to see, but the screen of an iPhone that's turned off looks a little different than a screen that's on but not displaying anything.

  9. Once you're in DFU Mode, a pop-up window appears in iTunes on your computer and prompts you to restore your iPhone. You can either restore your iPhone to factory settings or load a backup of your data onto the phone.

If you've tried all of these things and your iPhone is still stuck, it's time to consult the experts. Make an appointment with your closest Apple Store to get in-person support.

What Causes An iPhone to Get Stuck at the Apple Logo

The iPhone gets stuck on the Apple logo screen when there's a problem with the operating system that stops the phone from starting up like normal. It's very difficult for the average user to pinpoint exactly what the cause of the problem is, but there are a few common causes: