Find My Chromebook: What to Do When Your Google Laptop Is Lost or Stolen

Yes, you can disable your missing Chrome OS device

Did you know you can locate your Chromebook from your Google account? Any time you log into your Google account from any device, Google logs that login, the device you logged in from, and the device location. This means that as long as the device is still connected to the internet, you can see its current location.

Find My Chromebook Using Google Account

To locate your Chromebook with your Google account, you'll need to start by signing into your Google Account page from any other device.

  1. On your Google Account page, select Security from the left navigation menu.

    The Security heading in Google settings
  2. Scroll down to the Your devices section to see all of the devices you've recently used to log into your Google account.

    The Your Devices section of a Google account
  3. Select Manage devices under that list.

    The Manage Devices option
  4. Scroll down to the Chromebook you want to locate and select it.

    Screenshot of a Chromebook listed in a Google account
  5. On the Chromebook device page, you'll see several different sections that will provide you with information about the current status of your Chromebook. If Google is able to pinpoint the city and state where the Chromebook is located, using the IP address, you'll see that listed under the Recent Activity section.

    The Recent Activity section for a Chromebook
  6. If you know you can't recover your Chromebook (it's permanently lost), and you want to protect your Google account, select Sign out. This will automatically disconnect that Chromebook from your Google account. After this, any person with access to the Chromebook won't be able to log in using your Google account without the password.

    The Sign Out button

How to Remotely Connect to Your Lost or Stolen Chromebook

As you can see, this Find My Chromebook feature isn't as extensive as the Find My Android service. The biggest thing missing is that you can't remotely access your Chromebook.

However there is a workaround. By using Google's new service at remotedesktop.google.com, you can establish a remote connection between your PC and your Chromebook. So long as this connection is active (even when you're on your Chromebook away from home), you'll be able to connect to it from your Windows PC.

This remote access session will stay active until you no longer confirm the session on your Chromebook. You'll need to initiate the session any time you're going mobile with your Chromebook, so it's not a perfect replacement for the Find My Android service. However, it at least lets you establish a remote connection before you take your Chromebook somewhere where the threat of losing it is high.

  1. On your Chromebook, visit remotesupport.google.com. Select Remote Support.

    The "Remote Support" option
  2. You'll see a pop-up window requesting that you install the Chrome Remote Desktop extension to the Chrome browser on your Chromebook. Select Add extension. Once done, you'll see a one-time access code show up in the Remote Desktop window. Save this code for the next step.

    The "Add extension" button
  3. On your Windows machine, visit remotedesktop.google.com and select Give Support. Type the one-time code you recorded above, then select Connect.

    Screenshot of Give Support on a Windows PC
  4. You'll see a pop-up confirmation on your Chromebook asking you to confirm the remote access. Select Share to continue.

    Screenshot of confirming remote desktop on Chromebook
  5. Now, from your Windows PC, you can view the entire Chromebook screen remotely. You can interact with it using your mouse and keyboard just as you would if you were sitting at the Chromebook itself.

    Screenshot of remotely accessing Chromebook