How to Delete a Google Review

Whether it's good or bad, you can remove a Google review you wrote

Customer Leaving A Review

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If you're less than satisfied with a restaurant, retailer, or small business, you're free to write a Google review that can be seen by anyone. However, you may find that you want to remove your review, either because your issue has been resolved, or to protect yourself from being sued for libel.

If you own a business, you may have a fraudulent review you need to take down before it impacts your bottom line. Fortunately, it's very easy to delete a Google review.

How to Edit or Remove Your Google Review

Google Maps allows you to leave reviews associated with a business or other physical location. This can include your overall experience, any particularly good or bad experiences, or just general impressions. I

All Google reviews are public, meaning anyone can read your review once it's published. People will also be able to see the name you have written on your About Me page, any photos you uploaded to Google Maps, and any other reviews that you’ve written.

  1. Sign into your Google Account, then go to Google Maps.

  2. Select the hamburger menu in the top left.

    Google Maps Menu Button
  3. Select Your contributions > Reviews.

    Your Contributions Button
  4. To edit or delete a specific review, select the three vertical dots next to the review.

    Edit Google Review Button
  5. Select Edit or Review and follow the instructions.

How to Delete a Fake Business Google Review

If you own a small business or are trying to start one, you know how important it is to have accurate reviews. While a negative review can help you know where to improve, some reviews are simply fake and can cause serious damage to your online reputation.

To determine whether a review is genuine, look up the author’s information and check if they were actual customers. This can be done by reviewing the items they claim to have bought or looking over the date of service claimed.

Even if the review is fake, it may take some time for Google to respond to your claim that the article is inappropriate. Because of this, you should always respond directly to the review, as potential customers may see the review before it's removed; the longer the fake reviews stay up, the more your sterling online reputation could be damaged.

At this point, you have several options to have the Google review deleted. You can address the complaint directly, point out you have no record of them as a customer, or offer to make amends. However, you also have the option to flag the review as fake and get it removed, and the process couldn’t be easier.

  1. Sign into your Google account and open Google Maps.

  2. Search Google Maps for your business.

  3. Go through your reviews until you find the fake one.

  4. Select the three vertical dots icon.

    Edit Google Review Button
  5. Select Flag as inappropriate to begin the removal process.

Escalating your Flagged Review Status

Should this process prove to be not effective in getting the fake review taken down, you have additional options at your disposal, including contacting Google by phone to ask about the progress of your flagged review status, or filling out a legal removal request if the review could be considered libel or slander.

How to Contact Google to Check the Status of Your Claim

  1. Google My Business Help
  2. Navigate to the top right and select Contact us.

    Google Business Contact Us
  3. Select Customer reviews and photos.

    Customer Reviews And Photos
  4. Select Manage customer reviews.

    Manage Customer Reviews
  5. Select Request callback.

    Request A Callback

How to File a Legal Removal Request

  1. Google Legal Help
  2. Select Submit a Legal Request.

    Submit A Legal Request
  3. Select the link next to This tool to open the Legal Removal Request form.

    Legal Request Tool Button
  4. Follow the instructions to file your request.