How to Delete Your eBay Account

Leave bidding behind and close your account permanently

As useful as eBay can be for clearing out anything in your home you no longer need or picking up bargains of other people's unwanted items on the internet, you don't have to leave your account open if you're not using it. Closing your eBay account may require jumping through a few hoops, but it's completely painless if you follow these steps.

There are a few things to consider first though.

What Happens When I Delete My eBay Account?

Deleting your eBay account may not happen immediately when you begin the process, but it’s a permanent step if you follow through with it. You’ll no longer be able to buy or sell on the site, you'll lose all of your feedback, and you'll lose your purchase and sales history — useful information if you forget when or where you bought something, or from whom.

How to Delete eBay Account

You can deactivate your eBay seller account by removing your automatic payment options and canceling any active eBay subscriptions you have, but if you're happy to throw out your whole account history and everything with it, here's how to delete your eBay account, so you can start fresh or never come back again.

Selecting a category during the eBay deletion process

Before you begin the account closing process, you'll need to make sure everything is in order; make sure of these things first:

  • You have no outstanding balances with buyers, sellers, or the site itself. All fees must be paid and your balance must be zero before you can close your account.

  • You must have no unresolved suspensions or restrictions.

  • You can't be actively bidding on any items. If you are, either cancel those bids or wait for the auction to end before deleting your eBay account.

If you tick all of those boxes, you're ready to delete your eBay account. There are a few steps to follow, but they aren't complicated.

  1. Go to the eBay homepage and log in to your account.

  2. Go to My eBay, then select the Account tab.

  3. Select the Close my account link from the right-hand side.

  4. You'll then be taken to a help page that will do its best to dissuade you from following through with your deletion. If you're dead set on deleting your account though, continue the instructions below.

    If something has been bothering you about eBay or your account, it might be worth looking through the arbitration options.

  5. Under the Closing your eBay account heading, read through the steps to make sure you meet the requirements. When ready, select the blue submit a request to close your account text.

  6. You will then be asked to confirm why it is you want to close your account. Use the drop-down menu to select your reason and, if prompted, select a more detailed reason.

  7. Select the blue Continue button.

  8. eBay will offer you some help to try and alleviate the issue without closing your account. If you're determined, stick to your guns and select No, please close my account from the drop-down menu, then select Continue again.

  9. Read through the information about closing your account on the final page. When ready, tick the box to confirm you've read everything and select Continue one last time.

Your account closure request will then be sent through to eBay. You should receive an email confirmation of this within 24 hours to confirm its receipt. If you haven't used the account in the last 60 days for any buying or selling, the account closure will take place within 30 days. If you’ve used the account more recently, it will remain open for 60 days.

You can change your mind at any point during that grace period, but once the time is up, the account will be deleted. At that point, if you wish to start using eBay again, you'll need to make a new account.