How to Delete a PayPal Account

Close your PayPal account with a computer or a mobile device

PayPal now has competition, even with an app of its own. If you moved to a different service, you might want to delete your PayPal account.

Before You Close a PayPal Account

There are a few things you should do before deleting a PayPal account.

  1. Change your payment method. Closing an account cancels all recurring transactions. If you pay recurring transactions with your PayPal account, change the payment method to another account.

  2. Ensure that all transactions are confirmed and completed. Closing an account cancels any transactions that are in progress. Pending transactions appear at the top of your Account Activity.

  3. Withdraw any available balance from your account. Select Transfer to your bank below your PayPal balance, choose where to transfer the money from and to, enter the amount you want to withdraw, then select Continue. Select Transfer to complete the withdrawal.

Once you close your PayPal account, you cannot reopen it. To use PayPal again, register a new account, which you can do using the same email address you previously used.

How to Delete a PayPal Account

To delete a PayPal account, open a web browser on a computer and follow these instructions:

  1. Go to PayPal and log in to your PayPal account.

    Login on PayPal website
  2. Select the gear in the upper-right corner to open your account settings.

    Paypal account settings Gear icon
  3. Scroll down and select Close your account.

    Close your account link on PayPal website
  4. Select Close account again to confirm.

    If you have PayPal Credit, you must contact PayPal before closing your account.

    If you have PayPal Credit, then you must first contact PayPal before you can close your account.
  5. You'll receive an email confirming your PayPal account has been closed.

PayPal doesn't allow users to close accounts directly from the mobile app. To close an account on a smartphone, access PayPal.com from a web browser such as Google Chrome or Apple Safari and follow the same steps as above.

How to Change the Name on Your PayPal Account

If the name on your PayPal account is misspelled, you can change it by up to two characters without the need to delete it and create a new one.

If you have legally changed your name, PayPal requires you to upload documentation as proof. PayPal typically reviews the documentation within five business days.

  1. Select the Settings icon in the upper-right corner of any PayPal page next to Log Out.

    A screenshot of PayPal with the Settings icon highlighted
  2. Select Update next to your name.

    A screenshot of PayPal's settings page with the Update button highlighted
  3. Select the type of name change you want to apply.

    You can change the contact name if you have a business account.

    Name change types in PayPal
  4. Follow the on-screen instructions, and choose Update Name.

    A screenshot of the name change screen on PayPal's website with the Update Name button highlighted