Delete Your Paypal Account

If PayPal can't compete with your Cash App, here's how to close it

Bubble caption with the word delete in it


Tick-Tock/Getty Images

PayPal has long been the go-to service for online payments, but recent years have seen the introduction of a host of alternative methods for submitting payments over the internet.

PayPal has a lot of stiff competition, even with the service having an app of its own. Many other readily available options are already pre-installed on smartphones, which could make it a hassle for users to keep up with their PayPal accounts. Fortunately, it's a simple process to delete a PayPal account.

Before You Close a PayPal Account

There are a few things to be mindful of before deleting a PayPal account, though none of it makes the process to do so more difficult.

Zero balance on PayPal account
  • Users should withdraw any available balance from their account by transferring the money to their bank account¬†or sending the money to another person.
  • Users should make sure they don't have any transactions in progress. Closing an account before a transaction is confirmed will cancel the transaction.
  • Users should keep in mind that once a PayPal account is closed it cannot be reopened. To use PayPal once more users will have to register a new account.
  • Users can register a new PayPal account with the same email address they used previously.

How to Delete a PayPal Account Using a Browser

The easiest way to delete a PayPal account is via a web browser on a computer.

PayPal Settings to close an account
  1. Log in to your PayPal account.
  2. Select the Settings icon in the upper right corner.
  3. Scroll down and select Close your account.
  4. Users will get a notice asking if they're sure they want to close the account. Select Close account.
  5. Once this action is performed, users will receive an email confirming their PayPal account is closed.

How to Delete a PayPal Account on Mobile

PayPal currently doesn't allow users to close accounts directly from the mobile app. To close an account on a smartphone, users will have to access from a web browser such as Google Chrome or Apple Safari.

These instructions are viable for both Android and iOS devices.

Delete PayPal on a mobile browser
  1. Log in to your PayPal account and select Menu at the top left corner of the screen.
  2. Select Settings.
  3. Scroll down and find Close your account. Select Close and follow the instructions, which are the same as those for deleting an account on a computer browser.