How to Connect All Your Home Phones to Your VoIP Service

Try this hack with your landline phones

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What to Know

  • Open demarc > disconnect phone from PSTN service > disconnect wire going to provider's network.
  • Next, confirm PSTN service is disconnected and VoIP service is working.
  • Connect ATA to any modular jack in phone circuit using an RJ-11 connector. Pick up phone > check for dial tone.

This article explains how to switch your landline phones (which run on a Public Switched Telephone Network, or PSTN) to your Voice over Internet Protocol (VoIP) service, which places voice calls over the internet. To do this, you'll need a broadband internet connection and an Analog Telephone Adapter (ATA).

How to Connect Traditional Phones to VoIP

To connect your traditional phone sets to VoIP:

  1. Disconnect your house or office from the PSTN phone company service. Doing this is a security measure to prevent the ATA from burning out due to power from the PSTN line. To do this, go to the demarc and open it. There are two wires: one going into the building to your phones and the other going outside to the provider’s network. Disconnect the one going to the outside to disconnect the phones from the PSTN.

    Whether you have one phone set or more, they link together by modular jacks. A modular jack is a small box connecting one or two phone wires. Your phone wiring closes at the point of entry of your telephone service, a gray or brown box affixed by your phone company to your house. This box is called the demarc and is the point where your home connection links to the service’s network.

  2. Pick up a phone to confirm that the PSTN service is disconnected. If you don't hear a dial tone, the phone line is disconnected. (If you have already terminated your PSTN service, you won't be able to check this.)

  3. Confirm that your VoIP service is working.

  4. You now have an isolated internal phone circuit. Connect the ATA to any modular jack in your phone circuit using an RJ-11 connector. Pick up a phone to check for a tone. If there is a tone, this hack worked.

Most ATAs can handle the power requirements of only one or two phones, so check the ATA specifications to know how many phones the circuit can support. Verify the number of phones you have before buying the ATA so that you can choose one with adequate power.

Some households receive their broadband connection over an Asymmetric Digital Subscriber Line (ADSL). This tip won't work if the ADSL service uses your PSTN wiring. There should be different cabling for it.

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