How to Access Your Messages on Android Voicemail

Check voicemail messages on your phone or your computer

by Luis E. Chavez Saenz
Luis Chavez is a System Administrator with 5+ years' experience writing tech guides for end users. Luis holds a BS in Computer Science.
Updated April 06, 2019

There are a few different ways to check your Android phone's voicemail. The options available to you depend on your carrier.

Instructions in this article apply to all smartphones running Android 7.0 (Nougat) or later, but some steps may vary slightly depending on your device's model.

How to Check Voicemail on an Android Phone by Calling In

The most common way to check your voicemail on your Android device is by calling into your mailbox. Call your number from your phone, or use the quick dial to access your voicemail:

  1. Launch the Phone app.

  2. At the bottom, tap the dial pad icon.

  3. Touch and hold 1.

  4. If prompted, enter your voicemail password.

How to Access Your Voicemail Using Visual Voicemail

Another way to access and manage your voicemail is by using Visual Voicemail:

  1. Launch the Phone app.

  2. Tap Voicemail. If you don't see it, make sure Visual Voicemail is enabled.

    Tap Voicemail. If you don't see it, make sure Visual Voicemail is enabled.

  3. Proceed to listen and manage your voicemails.

Android devices using Android 6.0 or later can have Visual Voicemail enabled as long as the carrier supports it. Not all carriers provide Visual Voicemail, and some carriers charge an extra fee for using it.

How to Enable Visual Voicemail on Android

If your carrier supports Visual Voicemail, you may need to enable it:

  1. Launch the Phone app.

  2. Tap the three vertical dots to the right of the search bar and select Settings.

    Tap the three vertical dots to the right of the search bar and select Settings.

  3. Tap Voicemail.

    Tap Voicemail in the Settings menu.

  4. Tap the toggle next to Visual voicemail to enable it. The toggle should turn blue.

    Tap the toggle next to Visual voicemail to enable it.

  5. Manage your voicemail via Visual voicemail.

How to Check Your Voicemail From a Computer

If your carrier doesn't support Visual Voicemail, you can always use a third-party application to access Visual Voicemail. Depending on the application you use, the app can provide access to your voicemail via the web, which means that you can manage messages from any computer or laptop. To check your Android voicemail on a computer with the YouMail app:

  1. Sign up for a YouMail account if you don't have one.

  2. Open your favorite browser and navigate to YouMail, then select Sign In at the top right corner.

    Open your favorite browser and navigate to YouMail, then select Sign In at the top right corner.

  3. Enter your credentials, then select Sign In.

    Enter your credentials, then select Sign In.

  4. Your new voicemails will be under Recent Messages. Select the Play icon next to the voicemail you want to listen to, or tap Inbox to see more messages.

    Select the Play icon next to the voicemail you want to listen to, or tap Inbox to see more messages.

  5. In your Inbox, select the desired message. Note the options you can choose from in the lower-right corner: Forward, Delete, Save, Notes, Replay, and Block.

    Select the desired message in your inbox to forward it, delete it, save it, play or replay it, block the source number, or add notes to it.

  6. Manage your voicemail from any device that supports YouMail.