Can You Change Your Age on TikTok?

Yes, but you need to contact TikTok's customer service to do it

What To Know

  • Tap Me > menu icon > Report a problem > Account and Profile Editing Profile > Other > Still have a problem.
  • Type in the request > Report. You'll get an email requesting a photo ID to confirm your birthday. Submit one to complete the process.
  • TikTok removed the ability to change your age in the app to protect minors from inappropriate content.

This article covers how to change your age on TikTok, which can only be done by reaching out to customer service.

How to Request a Change to Your Birthday on TikTok

While you can easily change your username and profile picture on TikTok any time you like, it’s no longer possible to alter your TikTok birthday from the app controls.

To change your age on TikTok, you’ll need to contact the app’s customer support and request a birthday update. Here’s how to do it.

  1. Open the TikTok app on your smart device and tap Me in the lower-right corner.

  2. Tap the ellipsis (three dots) in the top-right corner.

  3. Scroll down the menu and tap Report a problem.

    Screenshots showing how to report a problem on TikTok.
  4. Tap Account and Profile.

  5. Tap Editing Profile.

  6. Tap Other.

    Screenshots showing how to get to the Other options of Feedback and help in TikTok.
  7. Tap Still have a problem.

  8. In the provided field, type something along the lines of “I need to update my birthday on my account as the current date is incorrect. I can share some ID to prove my actual birthday” and tap Report.

    Screenshots of where to report a problem on TikTok.

    Do not attach any photos of your ID at this stage.

  9. Within the next day or two, you should receive an email from TikTok support at the email address associated with your account. The representative should ask for a photo of some government ID that proves your birthday. After you send it to them, they will hopefully update your TikTok birthday with the new date.

Why Can’t I Update My Birthday in the TikTok App?

TikTok removed the ability to change your birthday in an attempt to protect minors from accessing features intended for older users, such as direct messaging, getting coins on TikTok, and starting TikTok live stream broadcasts. Many younger users were changing their age on TikTok to access some of this extra functionality, so the option to do so was disabled.

Updating your age on TikTok will not disable any previously set TikTok parental controls that have already been turned on.

One downside of this update was that many adult users who rushed through the signup and entered a fake birthday during the process found that TikTok restricted their app use even though they’re well above the minimum age requirement for certain features.

Should I Just Start a New TikTok Account?

If you can't change your age on TikTok via the above method, you can open a new account with the right birthday. Unfortunately, this means that you’ll be starting from square one in terms of followers. However, you should also be able to download all of your TikTok videos from your original account and re-upload them to your new one without much trouble.

It’s best not to lie about your age when creating a TikTok account, as you could get reported by other users if they suspect you're underage.

Another potential strategy would be to create a new TikTok account with a parent or guardian, which you could manage together.

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