How to Change Your Age on TikTok

Change your birthday on TikTok to access more features

What To Know

  • The ability to change your age has been removed from the TikTok app.
  • The ability to update your age was removed as a way to protect minors from inappropriate content.
  • You can still update your birthday on TikTok by contacting customer support.

This article covers how to change your age on TikTok, which can only be done by reaching out to customer service.

How to Change Your Birthday on TikTok

While you can easily change your username and profile picture on TikTok any time you like, it’s no longer possible to change your TikTok birthday’s day, month, or year from the basic app controls. Fortunately, there is however still a way to update your age on TikTok via an alternative method.

To change your age on TikTok, you’ll actually need to contact the app’s customer support and request a birthday update. Here’s how to do it.

  1. Open the TikTok app on your smart device and tap Me in the lower-right corner.

  2. Tap the ellipsis (three dots) in the top-right corner.

  3. Scroll down the menu and tap Report a problem.

    Screenshots showing how to report a problem on TikTok.
  4. Tap Account and Profile.

  5. Tap Editing Profile.

  6. Tap Other.

    Screenshots showing how to get to the Other options of Feedback and help in TikTok.
  7. Tap Still have a problem.

  8. In the provided field, type something along the lines of “I need to update my birthday on my account as the current date is incorrect. I can share some ID to prove my actual birthday” and tap Report.

    Screenshots of where to report a problem on TikTok.

    Do not attach any photos of your ID at this stage.

  9. Within the next day or two, you should receive an email from TikTok support at the email address associated with your account. The representative should ask for a photo of some government ID that proves your birthday. After you send it to them, they will hopefully update your TikTok birthday with the new date.

Why Can’t I Update My Birthday on TikTok?

TikTok removed the ability to change your birthday in an attempt to protect minors from accessing features intended for older users such as direct messaging, purchasing digital gifts, and starting TikTok livestream broadcasts. Many younger users were changing their age on TikTok to access some of this extra functionality so the option to do so was disabled.

Updating your age on TikTok will not disable any parental controls that have already been turned on.

One downside of this update was that many adult users who had simply rushed through the signup and entered a fake birthday during the process had found that their app use had been restricted even though they’re well above the minimum age requirement for certain features in real life.

Should I Just Start a New TikTok Account?

If you’re unable to change your age on TikTok via the above method, you can open a new account and state your correct birthday during the signup process. Unfortunately, this does mean that you’ll be starting from square one in terms of followers but you should also be able to download all of your TikTok videos from your original account and re-upload them to your new one without much trouble.

It’s best not to lie about your age when creating a TikTok account as you could get reported by other users if you’re suspected of being underage.

Another potential strategy would be to create a new TikTok account with a parent or guardian which you could manage together.

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