Software & Apps Apps How to Cancel Uber Don't need a ride after all? Cancel the trip by Anita George Writer Anita George is a writer who has been covering technology since 2013. Her work has appeared in Paste Magazine and she holds both B.A. and B.S. degrees. our editorial process Facebook Twitter LinkedIn Anita George Updated on December 03, 2018 S3studio/Getty Images Apps Best Apps Payment Services Tweet Share Email So you've arranged an Uber ride and now you need to cancel it. Whether it was before you were matched with a driver or after, here's how to cancel an Uber ride. The Uber Cancellation Policy Uber allows you to cancel a ride before and after you've been matched with a driver, but it comes with the risk of being charged a cancellation fee. To avoid being charged a cancellation fee, you'll need to cancel your ride within five minutes of a driver accepting your request. Some cities require riders to cancel their ride within two minutes of a driver accepting their request to avoid a cancellation fee. Riders aren't charged cancellation fees if their driver is at least five minutes late or if Uber can tell the driver isn't on the way to your location. Cancellation fees can occur whether the rider or the driver cancels the ride. If the driver cancels the ride, the fee is usually charged because the driver had to wait longer than five minutes at the pickup location for their rider to show up. uberPool riders can also be subject to cancellation fees if they cancel their request after being matched with a driver. They can also be assessed a cancellation fee if their driver cancels after waiting more than two minutes at your pickup location. Uber doesn't list an actual standard amount or price range for the cancellation fee on their website. It simply states the fee can vary depending on the city and the class of the driver's vehicle. While it has been reported the cancellation fee ranges from $5 to $10, Uber's website states the app will show you the fee before you confirm to cancel your trip. How to Cancel an Uber Before Being Matched With a Driver Tap Finding your ride. Tap Cancel. Tap Yes, Cancel to confirm. How to Cancel an Uber Ride After Being Matched With a Driver Tap the bottom of your screen, where your driver's information is displayed. Tap Cancel Trip. Tap Yes, Cancel to confirm your cancellation.