How to Cancel Tidal

The best way to ditch your Tidal subscription

Whether you're finished with the 30-day free trial or you just don't want it anymore, cancelling your subscription to the Tidal streaming music service is quick and easy. The process can be completed from any device with a web browser or Tidal app installed.

It's always best to cancel a subscription a day or so before the next billing cycle. This way you avoid paying any unintended fees and ensure a bit more time if any issues should arise.

Tidal free trial screen
Tidal free trial.

How to Cancel Tidal From Your Web Browser

Follow these instructions to cancel your Tidal subscription from a web browser.

  1. Visit my.TIDAL.com.

  2. Enter your login credentials, which are the email used to create the account and password.

  3. Select Subscription.

  4. Select Cancel My Subscription. Tidal will then ask you if you're sure you want to cancel. Confirm to close your account.

How to Cancel Tidal From the Mobile App

You can cancel your account from the mobile app as well. Follow these instructions to cancel your Tidal subscription from the mobile app.

  1. Open the Tidal app and log in to your account.

  2. Select My Collection.

  3. Locate and select Settings.

  4. Under Settings, select My Profile > Manage Subscription.

  5. On the subscription management screen, find and select Subscription.

  6. Finally, select Cancel Subscription to end your Tidal subscription.

How to Cancel Tidal Through Apple Wallet/iTunes

Because subscription management is built into iOS, this method is ideal for those using an iPhone, iPad or iPod touch.

  1. Open Settings on your iOS device. Select your name or profile at the top of the Settings menu.

  2. Select Subscriptions.

    If you don't see Subscriptions, select iTunes & AppStore > Apple ID > View Apple ID. Sign in, then scroll down and select Subscriptions.

  3. Select the Tidal subscription option.

  4. Select Cancel Subscription and confirm that you'd like to cancel.

How to Cancel Tidal Through Sprint

Sprint users are able to get up to six months of Tidal service for free when purchasing the network's Unlimited Plus plan. Users can cancel their subscription through one of the above-mentioned methods, using the Tidal website or app, or Apple Wallet or iTunes. With this method, your Tidal account will be active until the end of your current payment period with Sprint.

It may be easier for Sprint users to cancel their connected Tidal service through their MySprint profile. This will remove the account not only from Tidal's services but from Sprint's as well.

Users can also contact Sprint Customer Support and speak to a live representative if any issues arise during cancellation.

  1. Log into your MySprint account.

  2. Select your device, then select Change my services.

  3. Scroll down and select Tidal.

  4. Select Unsubscribe.