How to Cancel SiriusXM Radio

Stop paying for a service you're not using

by
Brenna Miles
Brenna Miles
Writer
Brenna Miles is a technology writer with a B.A. in Business Management and HR Management. She's been writing about technology for 6+ years.
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Brenna Miles
Updated on February 23, 2020
Woman in car using the screen to access the radio

Jamie Grill / Getty Images

SiriusXM Radio is one of the most popular premium satellite radio services on the market today. Used both in vehicles and online, SiriusXM offers listeners hundreds of channels in a wide range of genres, from Rock to Talk. Although SiriusXM comes pre-installed in a lot of new vehicles, some listeners choose to cancel Sirius to avoid fees.

If you want to modify your subscription or switch your account to a new vehicle, there's no need to cancel. Instead, you can log into your online account to modify your plan or upgrade to a new vehicle. If you wish to cancel an online streaming-only account, you can also do so by logging into your account online.

How to Cancel a SiriusXM Radio Subscription

Sometimes, listeners find that SiriusXM Radio no longer meets their needs, or they find another in-vehicle service provider. To cancel a SiriusXM Radio subscription, you'll need to contact customer service. There are three ways you can do this.

This is the only way to cancel a SiriusXM Radio subscription. This is for SiriusXM subscriptions pre-installed in new vehicles, as well as subscriptions purchased and connected to vehicles manually.

Call customer service

You can reach SiriusXM customer service by calling 1-888-539-7474. They answer calls Monday through Saturday, 8:00 a.m. to 11:p.m. ET and on Sunday, 8:00 a.m. to 8:00 p.m. ET.

Live chat with customer service

To live chat with a customer service representative, visit the SiriusXM website, and select the Need Help window in the bottom right of your screen.

Using SiriusXM live chat screen to contact customer service

Alternatively, go to SiriusXM's contact us page and select Chat Live Now.

Email customer service

If you don't need to cancel your subscription right away, you can email the customer service team. Go to SiriusXM's contact page, and select Email Us.

Visiting SIriusXM's contact page in order to email customer service

Sirius wishes to understand the "why" behind your request, so be prepared to answer questions regarding your subscription and why you wish to cancel. According to Sirius, "...we would like to understand and resolve any issue you may have had. Please note your subscription cannot be canceled online."

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