How to Cancel PlayStation Now

End your subscription with the game streaming service before it renews

By
Scott Orgera
Scott Orgera
Scott Orgera
Writer
Scott Orgera is a former Lifewire writer covering tech since 2007. He has 25+ years' experience as a programmer and QA leader, and holds several Microsoft certifications including MCSE, MCP+I, and MOUS. He is also A+ certified.
lifewire's editorial guidelines
Updated on February 3, 2022

What to Know

  • On the PS4, select Settings (briefcase) > Account Management > Account Information > PlayStation Subscriptions.
  • Next, chose PlayStation Now Subscription > Turn Off Auto-Renew.
  • Your submission remains active until the renewal date.

This article explains how to cancel your PlayStation Now subscription before the next renewal period. Instructions include how to cancel on a PS4, PS3, or through a web browser.

How to Cancel Your PlayStation Now Subscription on PS4

You must cancel at least 24 hours before the next renewal date to avoid being charged. If you miss the cutoff time, your subscription is renewed for the predefined period, whether it's one month, three months, or a full year.

Many gamers take advantage of the PlayStation Now 7-day free trial, while others pay for monthly, quarterly or yearly subscriptions. If you need to cancel the free trial or paid subscription, here's how to do so on the PS4 console:

  1. Select Settings, located along the PS4 UI bar and represented by a briefcase icon.

    The PS4 UI bar with Settings highlighted.

  2. In the Settings menu, scroll down, then select Account Management.

    The location of Account Management in the PS4 Settings menu.

  3. A list of Account Management options displays. If most appear grayed out and unavailable, select Sign In and enter your PlayStation Network credentials if prompted.

    You might see a prompt to update your Profile settings at this point. If so, do as requested, selecting Next at each stage until completed.

  4. Select Account Information.

  5. Scroll down and select PlayStation Subscriptions.

    The location of PlayStation Subscription on the PS Account Information screen.

  6. Choose the PlayStation Now Subscription from the list.

    Location of the PS Now Subscription.

  7. Select Turn Off Auto-Renew to complete the process.

How to Cancel Your PlayStation Now Subscription on PS3

Cancel PlayStation Now from the console settings.

  1. Choose PlayStation Network from the XMB (XrossMediaBar) row of options.

  2. Select Account Management.

  3. A list of Account Management options displays.

    Select Sign In and enter your PlayStation Network credentials if you see a prompt to do so.

  4. Select Transaction Management.

  5. Choose Services List.

  6. A list of active subscriptions appears. Select the PlayStation Now Subscription and press the X button on the controller.

  7. Choose Cancel Automatic Renewal and press X again to complete the process.

    The location of where to Cancel Automatic Renewal for PS Now.

How to Cancel PS Now in a Web Browser

Another way to cancel PlayStation Now online is through the website.

  1. Open a browser and navigate to the Sony Account Management web page.

  2. Enter your PlayStation Network credentials in the fields provided and select Sign In.

    The Sony account login screen in the Chrome web browser

  3. The Basic Account Information displays, listing your name and address, among other items. Select Subscription in the left menu pane, located in the PlayStation Network section.

  4. A pop-up message may appear, informing you that you must visit another page. Select Continue.

  5. A new browser tab or window opens, redirecting to the PlayStation Store Subscriptions Management page.

  6. Locate the PlayStation Now Subscription from the list shown and select the Turn Off Auto-Renew link accompanying it.

  7. Select Confirm to complete the process.

Even if you cancel in advance of the upcoming renewal date, your subscription remains active until that date. You have full access to all games during that period.

Was this page helpful?