Software & Apps > MS Office How to Cancel Microsoft 365 Avoid paying costly subscription fees if you're ready to move on By Jeremy Laukkonen Jeremy Laukkonen Facebook Twitter Writer Shoreline Community College Jeremy Laukkonen is automotive and tech writer for numerous major trade publications. When not researching and testing computers, game consoles or smartphones, he stays up-to-date on the myriad complex systems that power battery electric vehicles . lifewire's editorial guidelines Updated on June 24, 2022 Tweet Share Email Tweet Share Email MS Office Word Excel Powerpoint Outlook What to Know Sign into Microsoft365.com > select My Account > Services & Subscriptions > Manage.Next: Select Cancel Subscription > Turn off recurring billing to confirm. This article explains how to cancel a Microsoft 365 subscription or free trial. In April of 2020, the Microsoft Office 365 subscription suite became Microsoft 365, adding new and improved features, including artificial intelligence, new content and templates, and additional cloud functionality. JGI / Jamie Grill / Getty Images How to Cancel Microsoft 365 Here's how to cancel your Microsoft 365 subscription or free trial: Navigate to Microsoft365.com and select the sign-in icon in the upper-right corner. Sign in to your Microsoft account. Select My Account. Select Services & Subscriptions from the top menu bar. Next to Microsoft 365, select Manage. Select Cancel Subscription in the right column. Select Turn off recurring billing on the next screen to confirm. A confirmation screen displays and indicates that you turned off recurring billing for the Microsoft 365 subscription. You retain access to Microsoft 365 until your next renewal date. After that, you aren't charged, but you lose access to the service. Refunds are available for Microsoft 365 only under specific circumstances. For example, if you purchased an annual subscription within the last 30 days or have a monthly subscription. Contact Microsoft customer service to determine if you're eligible for a refund. What Happens When You Cancel Microsoft 365? When you cancel your Microsoft 365 subscription, you retain full access to the service until your next renewal date. After you cancel Microsoft 365, you lose access to any bonuses, such as extra OneDrive storage and Skype minutes, that you may have received as a part of the subscription. You retain access to these bonuses until the end of your current subscription term. After you cancel, and your subscription runs out, you can use Microsoft 365 in View Only mode. This limited mode lets you open and print documents, but you can't make changes or create new documents. Was this page helpful? Thanks for letting us know! Get the Latest Tech News Delivered Every Day Subscribe Tell us why! Other Not enough details Hard to understand Submit