How to Cancel Netflix

Ready to ditch this streaming service?

Netflix browsing
Netflix streaming service can be canceled from any device.  Screen shot courtesy of Coyote Moon Inc.

Netflix makes canceling a subscription to its streaming service relatively painless, but the method to use may differ a bit depending on the device you're using at the time you wish to cancel.

You can cancel using an Android or iOS device, or your desktop computer. If you originally set up your Netflix account from an Apple TV, you use one of the methods below for canceling when billed via iTunes.

It doesn’t matter which method you use to cancel Netflix; canceling the subscription from any device cancels the account for all devices. This is because the account is tied to you and not a specific device. To be clear: Uninstalling any of the Netflix apps doesn't cancel your subscription.

If you're ready to ditch Netflix, here's how to do it:

Cancel Netflix Subscription on Your Android Device

  1. Launch the Netflix app on your mobile device.
  2. Log in, if you’re not automatically signed in.
  3. Tap the menu button in the upper-left corner.
  4. Tap the Account item near the bottom of the menu.
  5. In the Account information window, scroll down until you find the Cancel section. Tap the Cancel Membership button.
  6. You’ll be redirected to the Netflix website and its cancellation page.
  7. Tap the Finish Cancellation button.

Cancel Netflix Via Google Play on Your Computer

  1. Launch your web browser and go to https://play.google.com/store/account
  2. Find the Subscription section, and then select Netflix.
  3. Click the Cancel Subscription button.

Cancel Netflix via Google Play on your Android Device

  1. Launch the Google Play Store.
  2. Tap the menu icon.
  3. Select Account.
  4. Select Subscriptions.
  5. Select Netflix.
  6. Select Cancel.

Cancel From Netflix App on iOS Devices

  1. Launch the Netflix app.
  2. Tap Sign in, if needed.
  3. Select Who's Watching (if you’ve set up multiple watch lists). It doesn’t matter which watch list you select.
  4. Tap the menu icon.
  5. Tap Account.
  6. Tap Cancel Membership (it may also say Cancel Streaming Plan).
  7. You’ll be redirected to the Netflix website cancellation page.
  8. Tap the Finish Cancellation button.

Cancel Netflix When Billed Via iTunes on Your iOS Device

  1. On your iOS device, open the home screen and tap Settings.
  2. Tap iTunes & App Store.
  3. Tap your Apple ID.
  4. Tap View Apple ID.
  5. Enter your Apple ID password, if requested.
  6. Tap Subscriptions.
  7. Select Netflix.
  8. Tap Cancel Subscription.
  9. Tap Confirm.

Cancel Netflix From Desktop iTunes

If you signed up for Netflix as part of an in-app purchase made through iTunes, you can cancel the subscription using the following process:

  1. Launch iTunes.
  2. Select Account from the iTunes menu.
  3. If you’re not logged in, select Sign In from the Accounts menu, then enter your Apple ID information.
  4. If you're already signed in, select View My Account from the Account menu.
  5. The Account Information will be displayed; scroll to the Settings section.
  6. Look for the section named Subscriptions, and then click on the Manage button.
  7. Find the Netflix subscription listing, and click on the Edit button.
  8. Select Cancel Subscription.

Cancel Netflix From Your Desktop Computer

  1. Launch your favorite browser and go to the Netflix website.
  2. Sign in with your account information, if needed.
  3. Select Who's Watching (if you’ve set up multiple watch lists). It doesn’t matter which watch list you select.
  4. Select an Account from the Who's Watching (Profile) menu, located in the upper right-hand corner.
  5. Click the Cancel Membership button.
  6. To confirm that you wish to cancel, click the Finish Cancellation button.

Cancel From Any Web Browser

  1. If for some reason you don’t have access to any of the devices you have set up for watching Netflix, you can still cancel your subscription by accessing the Netflix Cancel Plan web page: https://www.netflix.com/CancelPlan
  2. Sign in, if needed, using your account information.
  3. Click the Finish Cancellation button.

Are There Pitfalls to Avoid When Canceling Netflix?

As we mentioned earlier, canceling Netflix is pretty straightforward, so there are no real pitfalls to watch out for. You should be aware of the following before you cancel your service:

  • Cancel anytime: You can continue to watch Netflix until your account closes at the end of the current billing period, so you don’t need to try to time your cancellation to occur at the last possible moment. If you know you don’t want to continue with Netflix past the current billing cycle, then cancel right away.
  • What if I want to rejoin: Netflix keeps your viewing activity for 10 months from the date you cancel. If you decide to rejoin Netflix within that time period, your account will be just as you left it.
  • Cancel while an account is in poor standing (on hold): If you cancel while your account is on hold, your account is closed immediately, and you will not be able to watch any Netflix content.
  • Canceling with a promotional balance: Your Netflix account will remain active until the balance reaches zero.