How to Cancel Paid TV Channel Subscriptions on Amazon

Manage your Prime Video channels

Amazon Prime Video offers plenty of add-on services like HBO, Starz, CBS All Access, and Showtime. If you signed up for a free trial and wish to cancel, or if you're done binging all of the shows you wanted to watch, you should know how to manage your Prime Video channels.

How to Cancel Amazon Prime Video Add-ons

Regardless of which streaming video subscription you've added to your Amazon Prime account, you'll be able to follow the same steps to end your subscription or free trial:

  1. Open a web browser and go to the Prime Video subscription management page. Sign in to your Amazon account if prompted.

  2. Under Your Channels, select Cancel Channel(s) next to the individual service you wish to cancel.

  3. Confirm your desire to cancel your subscription in the box that appears.

    You can return to the Prime Video subscription management page at any time to resume your subscription.

What Happens After You Cancel

After you've canceled, you'll still have access to the video channels until your subscription period ends. Your cancellation ensures that Amazon doesn't automatically renew your subscription on the listed renewal date. Unfortunately, you won't be given a refund for canceling, even if you haven't used the subscription.

If You Can't Cancel an Amazon Video Subscription

If you follow the steps above and can't find the video channel you're trying to cancel, it's possible you don't actually have a subscription. Amazon Prime members have access to a wide selection of premium video content, including plenty of popular shows from networks like HBO. If you can watch shows like The Wire from HBO or Californication from Showtime, it may be because they are part of your Amazon Prime membership and not part of an additional subscription to those add-on channels.

Once you've used up a free trial, it's unlikely you'll get the same free trial a second time.