How to Cancel Paid TV Channel Subscriptions on Amazon

Manage your Prime Video channels

What to Know

  • Sign in on the Prime Video subscription management page and select Cancel Channel next to the service you wish to cancel.
  • You'll have access to the channel until your subscription period ends, but you will not receive a refund.

This article explains how to cancel add-on services to an Amazon Prime Video subscription. It also provides details on what to expect after canceling and why you might not be able to cancel an add-on service.

How to Cancel Amazon Prime Video Add-ons

Amazon Prime Video offers plenty of add-on services like HBO, Starz, Paramount+ (formerly CBS All Access), and Showtime. If you signed up for a free trial and wish to cancel, or if you're done binging all of the shows you wanted to watch, you should know how to manage your Prime Video channels.

  1. Open a web browser and go to the Prime Video subscription management page. Sign in to your Amazon account if prompted.

  2. Under Your Channels, select Cancel Channel(s) next to the individual service you wish to cancel.

    Your Channels on Amazon
  3. Confirm your desire to cancel your subscription in the box that appears.

    You can return to the Prime Video subscription management page at any time to resume your subscription.

What Happens After You Cancel

After you've canceled, you'll still have access to the video channels until your subscription period ends. Your cancellation ensures that Amazon doesn't automatically renew your subscription on the listed renewal date. Unfortunately, you won't be given a refund for canceling, even if you haven't used the subscription.

If You Can't Cancel an Amazon Video Subscription

If you follow the steps above and can't find the video channel you're trying to cancel, it's possible you don't actually have a subscription. Amazon Prime members have access to a wide selection of premium video content, including plenty of popular shows from networks, such as HBO. If you can watch shows like The Wire from HBO or Californication from Showtime, it may be because they are part of your Amazon Prime membership and not part of an additional subscription to those add-on channels.

Once you've signed up for a free trial, it's unlikely Amazon will offer it a second time.

Was this page helpful?