How to Cancel Amazon Prime

It's easy to leave Amazon Prime; just be aware of a few caveats

Amazon Prime might have seemed like a great deal when you signed up but if you don't use the service as much as you thought you would, it's easy to cancel your membership.

The process comes with a few quirks; Amazon doesn't want to lose you so it will make several attempts to convince you to stick around. Stand firm, however, and the cancellation process goes pretty quickly.

Before you can cancel your membership, you must be signed in to your account.

How to Cancel Your Amazon Prime Membership

You'll get rid of your Amazon Prime account by using the Amazon website. If you're not already signed in, you will be directed to do so when you make any selections under Your Account. Enter your information, then click Sign-in. Once that's done, you can start the cancellation process.

  1. Hover your cursor over Account & Lists, then click Your Prime Membership.

    Amazon Account List
    Select Your Prime Membership from the Account List to stat the cancelation process.
  2. Near the top of your screen, you'll see a simple menu bar that shows the member's name, the enrolled plan, the renewal date, and overall membership options. Click Manage Membership.

    Manage Membership button
  3. Click End membership.

  4. A screen reminding you of all your Amazon Prime benefits will appear with options to Remind Me Later, Cancel My Benefits, or Keep My Benefits.

    • To continue the cancellation, click Cancel My Benefits. Go to Step 5 in these instructions.
    • To receive a reminder three days prior to your plan's automatic renewal so you can cancel at renewal instead, click Remind Me Later.
    • To stop the cancellation process completely, click Keep My Benefits.
  5. You will see yet another option to switch to monthly payments. Click Continue to Cancel if your mind is made up.

  6. Amazon will display a new page and once again give you the option to remind you later, change your mind and keep your membership, or to still cancel your Prime subscription. If you wish to cancel, select the option that reads End on MM, DD, Year, where MM is the month, DD is the day, and Year is the year.

  7. Once you select End On, a cancellation confirmation message will appear, along with an option to sign back up.

    Final page to cancel Amazon Prime

What to Watch Out For

There are always a few pitfalls to watch out for when canceling a subscription; Amazon does a reasonable job pointing out issues that could arise during the Prime cancelation process. Some additional stumbling blocks to watch out for include: 

  • Refunds — Once Amazon charges your credit card at the end of a free trial period, or at the normal subscription renewal time, you have three days to cancel the service and receive a refund. A full refund may be given if the Prime service wasn't used, while partial refunds are applied if you used the service at any time during the three-day cancellation window.
  • Free Trial — You won’t be able to sign up for another Prime free trial for at least a year. If you decide you want to use Prime before the year is up, you'll need to sign up as a paying member.
  • Additional Subscriptions — Prime offers many services that are tied to your Prime membership. Subscriptions such as Prime video or Prime Music won't renew once your Prime account has been canceled.
  • Prime Photos — Unlimited Prime storage reverts to Amazon Drive storage and any data storage rates will be applied against the space taken up by your photos. Use Amazon Storage to review rate plans and manage your storage needs.
  • Amazon account — Canceling Prime does not affect your basic Amazon account. You'll remain an account holder who can use all of the non-Prime Amazon services.
Was this page helpful?