How to Cancel an Amazon Prime Membership

Refunds are tricky but possible; services tied to membership will end, too

By
Tom Nelson
Tom Nelson
Writer

Tom Nelson is an engineer, programmer, network manager, and computer network and systems designer who has written for Other World Computing,and others. Tom is also president of Coyote Moon, Inc., a Macintosh and Windows consulting firm.

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Updated on August 24, 2022

What to Know

  • Hover over Account & Lists > select Prime Membership > Manage Membership > End membership.
  • Next, select Cancel My Benefits > Continue to Cancel > Cancel Membership to confirm.
  • If free trial period ends and before cancellation, you have three days to cancel and request a refund.

This article explains how to cancel an Amazon Prime membership from the Amazon website on a web browser.

How to Delete an Amazon Account

You'll get rid of your Amazon Prime account by using the Amazon website. If you're not already signed in, you will be directed to do so when you make any selections under Your Account. Enter your information, then select Sign-in. Once that's done, you can start the cancellation process.

  1. Hover your cursor over Account & Lists and select Prime Membership.

    Account & Lists and Your Prime Membership on Amazon.com

  2. Near the top of your screen, you'll see a menu bar that shows the member's name, the enrolled plan, the renewal date, and overall membership options. Choose Manage Membership.

    Manage Membership on Amazon.com Prime Membership page

  3. Select End membership.

    End membership under Manage Membership on Amazon.com

  4. A screen reminding you of all your Amazon Prime benefits will appear with options to Remind Me Later, Cancel My Benefits, or Keep My Benefits.

    • To continue the cancellation, select Cancel My Benefits. Go to Step 5 in these instructions.
    • To receive a reminder three days prior to your plan's automatic renewal so you can cancel at renewal instead, select Remind Me Later.
    • To stop the cancellation process completely, select Keep My Benefits.
    Cancel My Benefits on Amazon.com

  5. You will see yet another option to switch to monthly payments. Select Continue to Cancel if your mind is made up.

    Continue to Cancel on Amazon.com Prime Mebership page

  6. Amazon will display a new page and once again give you the option to remind you later, change your mind and keep your membership, or to still cancel your Prime subscription. If you wish to cancel, select Cancel membership.

    Cancel membership on Amazon.com

If you signed up for a free trial, you won’t be able to sign up for another Prime free trial for at least a year.

How Amazon Prime Refunds Work

Once Amazon charges your credit card at the end of a free trial period, or at the normal subscription renewal time, you have three days to cancel the service and receive a refund. A full refund may be given if the Prime service wasn't used, while partial refunds are applied if you used the service at any time during the three-day cancellation window.

Subscriptions such as Prime video or Prime Music won't renew once your Prime account has been canceled. In addition, unlimited Prime storage reverts to Amazon Photos storage, and any data storage rates will be applied against the space taken up by your photos.

Canceling Prime does not affect your basic Amazon account. You'll remain an account holder who can use all of the non-Prime Amazon services.

Use Amazon Storage to review rate plans and manage your storage needs.

FAQ
  • How do I cancel paid TV channel subscriptions on Amazon?

    To cancel TV channel subscriptions on Amazon, sign in on the Prime Video subscription management page and select Cancel Channel next to the service you wish to cancel. You'll have access to the channel until your subscription period ends, but you won't receive a refund.

  • How do I cancel an order on Amazon?

    To cancel an Amazon order, log in to Amazon and go to Orders, then select Cancel items next to the order. Check the items to cancel > Cancel checked items.

  • When is Amazon Prime Day?

    Amazon Prime Day falls on different dates each year. In 2022, Amazon Prime Day is July 12-13. In 2011, it was June, 21-22, 2021. In 2020, it was October 13-14, 2020.

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