How to Cancel a Preorder on iTunes

When you've changed your mind about a game, movie, or album purchase

iTunes offers a convenient way to preorder a much-anticipated movie, game, or music album before it's released so you can be among the first to receive it. But if you change your mind and decide you no longer want it, it's easy to cancel a preorder before you're charged.

We've included instructions on canceling a preorder using your iTunes mobile app and using iTunes on a PC or Mac.

Before You Cancel Your Preorder

If you've decided you no longer want your preorder, make sure to cancel the preorder before the item comes out and is generally available. For example, if you wait too long and a preordered movie is released you'll still have to pay.

With music albums and TV shows, if some tracks or episodes are released before you cancel your preorder, you'll need to pay for them.

When preordering, the money isn't taken from your payment method until the item comes out, so there's no need to deal with refunds.

Cancel Your Preorder on iPhone, iPad or iPod Touch

It's easy to cancel a preorder on your iOS mobile device.

  1. Open Settings and tap your username/Apple ID.

  2. Tap iTunes & App Store.

  3. Tap your Apple ID, then tap View Apple ID

    iPhone screenshots showing how to reach the iTunes & App Stores part of Settings

    If you haven't signed in recently, you may need to enter your password or use Face ID or Touch ID to log in.

  4. Scroll down and tap Pre-Orders.

    Don't see that option? You don't have any preorders on your account. 

  5. Tap the name of the item you want to cancel.

    iPhone screenshots highlighting how to find any pre-orders you may currently have on iTunes

    You can also browse other details about the item, such as its expected release date.

  6. Tap Cancel.

  7. Tap Yes.

    iPhone screenshots highlighting how to cancel an iTunes pre-order
  8. You've successfully canceled your preorder.

Cancel Your iTunes Preorder on PC or Mac

Canceling preorders on your PC or Mac requires you to have iTunes installed. 

This method works for any PC or Mac with iTunes installed.

  1. Open iTunes.

  2. Select Account.

    iTunes screenshot highlighting how to view your account

    You may need to sign in by entering your password here.

  3. Scroll down to the Settings section.

  4. Select Manage Pre-Orders.

    iTunes screenshot demonstrating how to find your pre-orders

    If there's no option for preorders, you don't currently have any preorders on your account.

  5. Find the item you wish to cancel, then select Cancel.

    iTunes screenshot showing where the 'cancel pre-order' button is located

    You can also select the name of the movie or album to learn more about it.

  6. Select Yes.

    iTunes screenshot showing the 'yes' button that needs clicking to cancel a pre-order
  7. You've successfully canceled your preorder.

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