How to Add Contacts to Alexa

Use the Alexa app to add contacts from your phone

Alexa can help you with a number of tasks. You can use the virtual assistant to check the weather, play music, listen to the news, create a shopping list, or communicate with friends. To call or text friends, however, Alexa needs access to your contacts. This process is accomplished through the Alexa app on your phone. Here’s how to do it:

How to Add Contacts to Alexa Using the Alexa App

Whether you use Android or iOS, you’ll sync contacts on your phone’s contact list with Alexa through the Alexa app. You’ll be prompted to give the app permission to access your contact list when you proceed through the app setup. Here’s how it works:

  1. Download the Alexa app using the Google Play Store or Apple App Store, then open it.

  2. You’ll see a welcome screen that explains how Alexa uses your information. Select Continue.

    Alexa app welcome screen
  3. Next, the app will verify your identity. Select your name to continue.

    Alexa app get to know you screen
  4. Alexa will request access to your contacts. Select Allow.

  5. Enter your phone number, which is used for messaging, then select Continue.

    Alexa app verify phone number screen
  6. Alexa will send you a verification code. Enter it, then select Continue.

  7. Now you’ll see the Alexa home screen. To see your contacts, select Conversations from the bottom of the screen.

    Alexa app home screen
  8. Select the Contacts icon at the top. Here you will see a list of your contacts.

    Alexa app calling and messaging screen

    If you or other members of your household use an Alexa-enabled device, and you each have your own Alexa account, you’ll be able to access contacts from each account through the device. However, you’ll only be able to access your own contacts through the app.

  9. Tap any contact to see how you can interact with them. Contacts who don’t have an Alexa account will only display the information you have stored for them in your contacts app.

    Contacts who do have an Alexa account will display messaging, calling, and “drop-in” icons. You can select the toggle under Allow Drop In to enable these contacts to contact you directly using an Echo device.

    Alexa app contact screen

    While you’re setting up your contacts, select Settings (the gear icon at the bottom of the screen) to fine-tune other Alexa functions.

  10. Now you can tell Alexa to call or message any of these contacts, or “drop in” on those who also have Alexa accounts.

    You can block contacts from contacting you through your Echo device(s) and the Alexa app. To do so, select Conversations > Contacts > [three-dot icon] > Block Contacts. Select Unblock next to the person you want to block.

  11. To edit contacts, make the changes in your contacts app, then open the Alexa app. Contacts from your address book will automatically appear in the Alexa app.