How to Add Contacts to Alexa

Amazon Echo device

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Alexa can help you with a multitude of tasks, including checking the weather, playing music, listening to the news or your favorite app, creating a shopping list, and communicating with your friends. If you’re trying to do that last one, you’ll need to give Alexa access to your contacts. This process is accomplished through the Alexa app on your phone. Here’s how to do it.

How to Add Contacts to Alexa Using the Alexa App

Whether you use Android or iOS, you’ll sync contacts on your phone’s contact list with Alexa through the Alexa app. You’ll be prompted by the app to give it permission to access your contact list when you go through the app setup. Here’s how it works:

  1. Download the Alexa app using the Google Play Store or iTunes, then open it.

  2. You’ll see a welcome screen that explains how Alexa uses your information. Tap Continue.

    Alexa app welcome screen
  3. Next, the app will verify your identity. Tap your name to continue.

    Alexa app get to know you screen
  4. On the next screen, Alexa will request access to your contacts. Tap Allow.

  5. Enter your phone number, which is used for messaging, then tap Continue.

    Alexa app verify phone number screen
  6. Alexa will send you a verification code. Enter it, and tap Continue.

  7. Now you’ll see the Alexa home screen. To see your contacts, tap the Conversations icon at the bottom of the screen.

    Alexa app home screen
  8. On the next screen, tap the Contacts icon at the top. Here you’ll see a list of your contacts.

    Alexa app calling and messaging screen

    If you and other members of your household use an Alexa-enabled device, and you each have an Alexa account, you’ll be able to access contacts from each account through the device. However, you’ll only be able to access your own contacts through the app.

  9. Tap any contact to see how you can interact with them. Contacts who don’t have an Alexa account will only display the information you have stored for them in your contacts app.

    Contacts who do have an Alexa account will display messaging, calling, and “drop-in” icons. You can tap the toggle under Allow Drop In to enable these contacts to contact you directly between Echo devices.

    Alexa app contact screen

    While you’re setting up your contacts in the app, tap Settings (the gear icon at the bottom of the screen) to fine-tune other Alexa functions.

  10. Now you can tell Alexa to call or message any of these contacts, or “drop in” on those who also have Alexa accounts.

    You can block contacts from contacting you through your Echo devices and the Alexa app. To do so, tap Conversations > Contacts > three-dot icon > Block Contacts. Tap Unblock next to the person you want to block.

  11. To edit contacts, make the changes in your contacts app, then open the Alexa app. Contacts from your address book will automatically appear in the Alexa app.