How Long Have You Been in Business & How Big Are You?

Here's What Online Backup Services Told Me When I Asked About Their Business

In the final part of my Online Backup Q&A series, I asked my favorite online backup services about their time in this industry and their customer base:

"How long have you been in the online backup business and how many customers do you have?"

While it might seem a bit unfair to new players, no one wants to backup their important data with a service that just opened yesterday, nor one that's been open for years but hasn't grown (for some reason).

Which online backup service you choose to store your private data with is an important decision and I understand those of you that are weary of doing so with a company that hasn't been around long... or might not be for much longer.

Note: Be sure to look through my Online Backup Services Reviewed list for more on my overall thoughts on these companies. I've ranked the services below by my opinion of the quality of their answers to this question only.

Question 1 | Question 2 | Question 3 | Question 4 | Question 5

01
of 08

CrashPlan

Adam Best
Adam Best, Communications Manager at Code 42. Adam Best, Communications Manager at Code 42

"Code42 has been profitable every year since our founding in 2001. Currently, we are backing up exabytes of data across millions of devices around the world.

CrashPlan is the solution of choice for Target, P&G, TaylorMade, Johns Hopkins, The Ohio State University, Adobe, National Geographic and numerous other world-class brands."

CrashPlan Review

Adam Best is Communications Manager at Code 42

02
of 08

SOS

Stephen Gold
Stephen Gold, Director of Business Development at SOS Online Backup. Stephen Gold, Director of Business Development at SOS Online Backup

"SOS is a technological pioneer. Our CEO laid the first lines of code for SOS from his Melbourne dorm room in 1999 long before anyone was using the term “cloud.”

In 2006 we moved our HQ from Australia to Los Angeles and today we protect billions of files on millions of devices and serve millions of customers through our over 1,000 partners."

SOS Online Backup Review

Stephen Gold is Director of Business Development at SOS Online Backup

03
of 08

Mozy

Gytis Barzdukas
Gytis Barzdukas, Senior Director of Product Management at Mozy by EMC. Gytis Barzdukas, Senior Director of Product Management at Mozy by EMC

"Mozy launched its online backup product in 2006. We were acquired by EMC in 2007.

Today Mozy has more than 6 million customers, including more than 100,000 businesses and 800 enterprises."

Mozy Review

Gytis Barzdukas is Senior Director of Product Management at Mozy by EMC

04
of 08

SpiderOak

Ethan Oberman
Ethan Oberman, CEO of SpiderOak, Inc. Ethan Oberman, CEO of SpiderOak, Inc.

"We started creating the initial concepts behind SpiderOak in 2006 and officially launched V1 in December of 2007. To date we offer both a consumer and enterprise product and are seeing rapid adoption of both given our product's flexibility as well as commitment to privacy.

We are approaching the 1 million end user mark and hope to hit that milestone before the end of 2013."

SpiderOak Review

Ethan Oberman is CEO of SpiderOak, Inc.

05
of 08

Backblaze

Yev Pusin
Yev Pusin, Social Marketing Manager at Backblaze. Yev Pusin, Social Marketing Manager at Backblaze

"Backblaze has been in business since 2007, has backed up over 100 Petabytes of data (which is ¼ the amount of data Facebook stores for its over 1 billion users) and has restored many billions of files for our customers to date.

The company has also won multiple awards including the 2013 SIIA CODiE award for Best Cloud Storage & Back Up Solution."

Backblaze Review

Yev Pusin is Social Marketing Manager at Backblaze

06
of 08

IDrive

Shane Bingham
Shane Bingham, Business Development Associate at IDrive. Shane Bingham, Business Development Associate at IDrive

"IDrive started out as a service of Pro Softnet Corp. which started out in the online backup business in 1999 with IBackup, a mid size - enterprise business solution. IDrive was originally introduced in 2007 and has since become our most popular service. This year, we changed our name to IDrive Inc. in recognition of that.

We have over 2 million users and back up over 45 Petabytes of data."

More About IDrive

Shane Bingham is a Business Development Associate at IDrive

07
of 08

Carbonite

Pete Lamson
Pete Lamson, SVP Cloud Backup at Carbonite. Pete Lamson, SVP Cloud Backup at Carbonite

"Carbonite was established in 2005 and launched its first product in 2006. Since then, features and enhancements have been added to help Carbonite’s home, small office/home office (SOHO) and small business customers back up, access and recover their files with ease.

Currently, more than 1.5 million customers, including 50,000 small businesses, trust Carbonite’s secure, easy-to-use cloud backup solutions and award-winning U.S.-based customer support.

Carbonite has backed up more than 300 billion files, currently backing up 350 million per day, and has restored 20 billion files that otherwise would have been lost. Carbonite also recently surpassed 100 petabytes of customer data, which equals 20,000 years of continuous music, 25 million HD movies, or five times the data in Google Maps!"

Carbonite Review

Pete Lamson is SVP of Cloud Backup at Carbonite

08
of 08

ElephantDrive

Joti Kang
Joti Kang, Business Development Associate at ElephantDrive, Inc. Joti Kang, Business Development Associate at ElephantDrive, Inc.

"ElephantDrive was established in 2006, but was first made commercially available in 2008.

We have hundreds of thousands of end users across the globe."

More About ElephantDrive

Joti Kang is a Business Development Associate at ElephantDrive, Inc.

Where are the responses from the other online backup services you've profiled?

I'm waiting on answers to this question from Livedrive, SugarSync, Acronis, Cyphertite, McAfee, AVG, Nobadesk, Norton, Trend Micro (SafeSync), KineticD, Jungle Disk, Comodo, MiMedia, ADrive, MyOtherDrive, Total Defense, and JDI (MyPCBackup, ZipCloud, JustCloud, etc.).

I will update this page just as soon as they get back with me.