Apple CEO Tim Cook's Email Address

And He May Just Respond

Apple CEO Tim Cook
Apple CEO Tim Cook. Apple, Inc.

Just as was the case for former Apple CEO Steve Jobs, Tim Cook's email address is public:

Want to email  Tim Cook an important message?

Equipped with Tim Cooks's public email address, you can do just that and know that somebody—maybe and eventually Tim Cook himself if your message warrants it—will read your email and possibly reply.

Will My Email to Tim Cook Be Read?

Your email will be read.

The first to see it will most likely be a person at Cook's office, however, and not Tim Cook himself.

Here's a story from  Reddit:

"I once sent Tim Cook an email about the quality of music while on hold with Apple. It was super low quality, therefore an upbeat rock song sounded like pure distortion and really aggravated me because I was on hold for 20+ minutes for something so simple (iPhone didn't turn on, needed to set up a repair as in my country no Apple Store = have to send it to another country).

Much to my surprise, a lady from Cupertino called me up the next day, saying she'd received a concerning email from Tim about ugly distortion hold music while on the phone, that Tim had tested this himself and agreed that something had to be done. She assured me that the hold music would be tested to make sure it sounded pleasant on all types of phones and connections.

The next time I called Apple, the hold music was indeed very pleasant."

Will I Get a Reply from Tim Cook?

Typically, you will not get a reply from Tim Cook himself. It is, of course, not entirely unreported either.

There are multiple stories of him responding to those who email him. During his 2013 address at Auburn University, Cook commented that: “I receive hundreds of e-mails from customers every day, and I read them all.

Important emails may be forwarded to him personally.

Business Insider tells the story of Ben Gold, a blogger, wrote a message to Cook that simply said, "Don't be Steve Jobs, be Tim Cook."

Three and a half hours later, Cook replied, "Don't worry. It's the only person I know how to be."