Gateway - Technical Support Profile

Gateway Logo

Products Supported:

  • Desktops
  • Laptops
  • Monitors

Support Web Site:

Support Email:

  • Direct and Webmail No Longer Available

Support Phone Numbers:

Other Support Options:

PC Magazine Survey Ratings:


Since its purchase by Acer, the Gateway brand has slowly been dwindled down and is now almost completely gone. With that, the Gateway support site has been reduced to just a few options. Essentially, you will need to know what type of computer you have in order to narrow down the support options. The easiest way to do this is locate your serial number (SNID). In addtion to this, many sections of the site require you to have registered and created a login to track your product warranty and support options available.

User poll:

While I review a large amount of products from companies such as Gateway, I may not have much first hand experience with using their support departments for getting assistance. Because of this, I'm asking readers who have used Gateway's various support options to rate how they feel Gateway was able to resolve their problem. If you have used Gateway's support either via email, web or phone, please vote in the following poll to let others know how your experience turned out.