How to Forward Zoho Mail to Another Address

Consolidate all your messages in one convenient mailbox

Zoho Mail makes it easy to consolidate. You can forward all mail received at one Zoho Mail account to another, to a notification app for your phone, and to any old email address, of course.

What Forwarding Zoho Mail Email Means

Forwarding a Zoho Mail account means all the mail you receive at that account's address is automatically sent on to the email address you select to receive forwarded mail. You can have Zoho Mail retain copies of messages that are forwarded (say, as a backup) or elect to delete them.

How to Forward Zoho Mail to Another Address

In the account that receives the forwarded messages, treat those messages like other mail.

  1. Select the Settings icon in Zoho Mail.

    A screenshot of Zoho Mail with the Settings gear highlighted
  2. Select the Mail tab.

    A screenshot of Zoho Mail settings with the Mail tab highlighted
  3. Find the Mail Accounts category and select Email Forwarding.

    A screenshot of Zoho Mail settings with the Email Forwarding heading highlgihted
  4. Type the email address of the account you want your Zoho Mail messages forwarded to in the dialog box that opens and press Enter.

    A screenshot of Zoho Mail with the forwarding address email highlighted
  5. An Email Forwarding Verification dialog box opens.

    Screenshot of Email Forwarding Verification
  6. Check the email address to which you are forwarding for a confirmation message from Zoho Mail. Copy the confirmation code that's included in the message and then go back to the Email Forwarding Verification dialog box.

  7. Paste the confirmation code in the text box provided and select Verify.

    A screenshot of the Forwarding Verification window in Zoho Mail with the Verify button highlighted
  8. You'll return to the Forwarding dialog box. To delete the message from the Zoho Mail account once it's forwarded, be sure to select the Delete Original Email Copy... option before you close your settings tab.

That's all there is to it. From this point, all messages received at this account will be forwarded to the email address you specified during the process.

Forward Select Mail Using a Filter

You can set up a filter perhaps that labels mail forwarded from the Zoho Mail address (with that address in the To: or Cc; field) so you can spot it immediately, or have it moved to a special folder. Depending on the type of account you're using to receive the forwarded messages, there may be many other options for how you deal with them.

  1. Follow the Settings link in Zoho Mail.

    A screenshot of Zoho Mail with the Settings gear highlighted
  2. Select Mail to open your Mail settings.

    A screenshot of Zoho Mail settings with the Mail tab highlighted
  3. Find the Filters category and select Create New Incoming Filter.

    A screenshot of Zoho Mail with the Create New Incoming Filter command highlighted
  4. Click New Filter.

    A screenshot of Zoho Mail Filters settings with the New Filter command highlighted
  5. Enter a name for the new filter.

    Screenshot of Filter Name
  6. Select a Condition Type. This setting affects which of the conditions you set in the next step trigger the filter. The options are:

    • Any of these conditions (OR): If you set multiple conditions for Zoho Mail to run the filter (e.g., multiple recipients), only one of them needs to be true.
    • All the conditions (AND): If you set multiple conditions, they all must be true for the filter to activate.
    • Advanced conditions (AND/OR): This option lets you designate mandatory and optional conditions (e.g., to filter messages from a single sender that contain a certain keyword in the subject while excluding others)
    • No conditions: Choose this option to run the filter on every incoming message. Use it to forward all of your Zoho Mail messages to your other account.

    If you choose No Conditions, skip to Step 9.

    A screenshot of a new filter in Zoho Mail with the Condition Type heading highlighted
  7. Under the Conditions section of the filter, choose To in the first drop-down menu. Select Contains in the second drop-down menu.

    A screenshot of a filter in Zoho Mail with the conditions heading highlighted
  8. Type the email address for the account you are forwarding (the Zoho Mail address).

    A screenshot of a filter in Zoho Mail with the forward-from email address highlighted
  9. Under the Actions section, select Forward email to in the first drop-down menu.

    A screenshot of a Zoho Mail filter with the "Forward Email to" action highlighted
  10. Type the email address you want messages forward to into the text box provided.

    Screenshot of email address in Actions section
  11. Select Do not process the other filters for matching conditions to ensure that Zoho Mail only forwards your incoming messages.

    A screenshot of a new filter in Zoho Mail with the Do Not Process Other Filters checkbox highlighted
  12. Choose Save. You'll return to your filter list, and the new filter you just created will be at the top of the list.

    A screenshot of a filter in Zoho Mail with the Save button highlighted

Once you've completed these steps, any mail that is sent to the email address you want to have forwarded will automatically be pushed forward to the email address where you want to receive it. And that forwarding will continue until you remove that filter.