How to Forward Outlook Mail to Another Email Address

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What To Know

  • Option 1: Select the Gear icon. Select View all > Mail > Forwarding. Enable forwarding, give an address, and check Keep messages.
  • Option 2: Select Settings > View all > Mail > Rules. Add a new rule. Pick a name, condition, action, an address, and exclusions.

This article explains how to forward email on your Outlook account. can forward incoming messages to another email address (at or elsewhere) automatically. Set it up to pass along all incoming emails. Or use message rules so that only email messages that match certain criteria are forwarded. Instructions in this article apply to Outlook on the web.

Forward Email from to Another Email Address

Configure Outlook on the web (at to automatically forward emails you receive to a different email address.

  1. Select the Settings gear icon in the Outlook on the web toolbar.

    Screenshot of Settings menu
  2. Select View all Outlook settings.

    Screenshot of All Settings
  3. In the Settings dialog box, select Mail > Forwarding.

    Screenshot of Forwarding tab
  4. Select the Enable forwarding check box.

    Screenshot of Enable Forwarding

    Clear the Enable forwarding check box to prevent Outlook on the web from forwarding any more messages.

  5. Enter the email address that will receive the forwarded email messages.

    Screenshot of email address in Forward my email to: box
  6. If you want to keep copies of the forwarded messages in your Outlook account, select the Keep a copy of forwarded messages check box.

    If Keep a copy of forwarded messages is not checked, forwarded mail will not be available in your Outlook account (not even in the Deleted folder).

    Screenshot of Keep a Copy of Forwarded Messages checkbox
  7. Select Save.

Forward Specific Emails Using a Rule in

To set up a rule in Outlook on the web that forwards certain messages (based on multiple criteria) to an email address:

  1. Select Settings > View all Outlook settings.

  2. Select Mail > Rules.

    Screenshot of Rules tab
  3. Select Add a new rule.

  4. Enter a descriptive name for the new rule. Select a name that makes it easy for you to remember how the rule is used.

    Screenshot of rule name
  5. Choose how to forward the emails by selecting an item from the Add a condition dropdown like these examples (although there are others you can choose from):

    • Choose Has attachment to forward all emails with attachments.
    • Choose From to forward all emails from a specific sender.
    • Choose Importance to forward only emails marked with high importance.

    All conditions must be met for a message to be forwarded.

    Screenshot of Conditions list
  6. Select the Add an action dropdown arrow and choose the format of the forwarded message:

    Screenshot of Actions
  7. Enter the email address where new messages matching the rule should be sent automatically.

    If you want to forward the email to multiple people, specify more than one address.

  8. To exclude emails that match certain criteria from being forwarded:

    1. Select Add an exception.
    2. Select the Select one dropdown arrow and choose the desired condition. For example, select Sensitivity to exclude messages with a certain priority.
    3. Select the Select an option dropdown arrow and choose the desired option. For example, select Private to exclude messages marked as private.
    Screenshot of Exceptions
  9. Select Save.

  • How do I archive emails in Outlook?

    To archive emails in Outlook manually, go to File > Info > Tools > Clean Up Old Items. Select Archive this folder and all subfolders, and then navigate to the folder with the contents you want to archive. Select your archive date range and select OK.

  • How do I delete multiple emails in Outlook?

    To delete multiple emails in Outlook in a folder, select Ctrl+A to choose all the messages > Delete. To delete a range of messages, select the first message > Shift > scroll to the last message you want to remove > Delete.

  • How do I search emails in Outlook?

    Select the search bar above the Outlook ribbon, and then enter your search term. To specify search locations, choose All Mailboxes, Current Mailbox, Current Folder, Subfolder, or All Outlook Items. Refine search results further by choosing parameters like To, From, Subject, and Unread.

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