How to Forward Outlook Mail to Another Email Address

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Outlook.com can forward incoming messages to another email address (at Outlook.com or elsewhere) automatically. Set it up to pass along all incoming emails. Or use message rules so that only email messages that match certain criteria are forwarded.

Forward Email from Outlook.com to Another Email Address

To configure Outlook on the web (at outlook.com) to automatically forward emails you receive to a different email address:

  1. Select the Settings gear icon () in the Outlook on the web toolbar.

  2. Select View all Outlook settings.

  3. In the Settings dialog, select Forwarding.

  4. Place a check mark next to Enable forwarding.

    A screenshot showing how to forward email messages using Outlook.com

    Clear the Enable forwarding check box to prevent Outlook on the web from forwarding any more messages.

  5. Enter the email address that will receive the forwarded email messages.

  6. If you want to keep copies of the forwarded messages in your Outlook account, place a check mark next to Keep a copy of forwarded messages.

    If Keep a copy of forwarded messages is not checked, forwarded mail will not be available in your Outlook account (not even in the Deleted folder).

  7. Select Save.

Forward Specific Emails Using a Rule in Outlook.com

To set up a rule in Outlook on the web that forwards certain messages (based on multiple criteria) to an email address:

  1. Select Settings > View all Outlook settings.

  2. Select Rules.

  3. Select Add a new rule.

  4. Enter a descriptive name for the new rule. Select a name that makes it easy for you to remember how the rule is used.

    A screenshot showing how to set up a rule to forward email in Outlook.com
  5. Choose a Condition that will decide which emails to forward. Here are some example conditions:

    • To forward all emails with attachments, choose Has attachment.
    • To forward all emails from a specific sender, choose From.
    • To forward only emails marked with high importance, choose Importance.

    All conditions must be met for a message to be forwarded.

  6. Choose an Action. Here are your options:

  7. Enter the address where new messages matching the rule should be sent automatically.

    If you want you email forwarded to multiple people, you can specify more than one address.

  8. To exclude emails that match a certain criteria from being forwarded:

    1. Select Add an exception.
    2. Select the Select one drop-down list and choose the desired condition. For example, select Sensitivity to exclude messages with a certain priority.
    3. Select the Select an option drop-down list and choose the desired option. For example, select Private to exclude messages marked as private.
  9. Select Save.