How to Fix Snapfish Issues

Troubleshoot problems with cropping, image size, orientation, and more

Snapfish is an online photo printing and storage service that lets you upload and share your photos, as well as order prints and related photography products, such as photo books or photo calendars.

While Snapfish is a full-featured and reliable service, users occasionally experience some confusing issues when uploading and working with their photos.

Snapfish user making photo book on snapfish app

Causes of Snapfish Issues

The problems that users experience with Snapfish are often problems common to many online photo services. Sometimes users have trouble locating image-editing tools, such as those used to crop a photo or fix red-eye on an image. Sometimes Snapfish makes unwanted automatic-editing changes that a user doesn't want or doesn't know how to undo. When you get to know the Snapfish user interface and common tools better, it's easy to address and fix common complaints.

Tips for Fixing Snapfish Issues

Here's a look at some common issues that confuse Snapfish users and how to troubleshoot them.

  1. Edit the photos. Users are sometimes unsure of how to make minor image-editing changes to photos they upload to Snapfish. Understanding the service's photo-editing tools will help you correct red-eye, orientation, and color when you upload photos or when photos are in your library or a project.

  2. Crop photos properly. One of the trickiest aspects of uploading photos and creating prints in Snapfish is ensuring that the final product will look exactly how you want. Use the Snapfish cropping tool to make sure the image matches the size you want with the desired composition.

    Always select Review photo cropping to preview the image and ensure you have the proper composition.

  3. Correctly save the edited image. After you edit photos in your Snapfish account, select Done Editing to save the changes. The edited photo has a slightly different filename, allowing you to keep copies of both images. Or, select Save as Copy, which gives you the option of saving a copy or replacing the original image.

  4. Turn automatic edits on or off. Some Snapfish users may wonder why their photos are edited automatically. It's likely that upload preferences have been set. These preferences allow you to set the resolution and remove red-eye automatically upon upload. Set these preferences if you want them, or turn them off if you prefer manual editing.

  5. Solve photo-resolution issues. Snapfish may reject a photo because its resolution is too low for certain projects. Choose Full Resolution under Image Size in the uploader if you want to make a poster or another large project.

  6. Fix motion blur. Sometimes a problem, such as a blurry photo, can't be resolved in Snapfish. Using the correct settings and being mindful while taking photos will produce the desired result.

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