How to Fix It When YouTube TV Is Not Working on Fire Stick

Stop YouTube TV from crashing and more on Amazon streaming device

YouTube TV is a great option for cord cutters, but it occasionally has problems on Fire TV. You may get a message that says “Can’t connect,” or the app may crash while you’re streaming. Whether YouTube TV or the Fire Stick is causing a problem, resetting will probably fix the problem.

Why Is My YouTube TV Not Loading?

YouTube TV has error messages for specific problems like using the service on too many devices, but it can also malfunction with no clear cause. Intermittent problems with freezing or crashing may be caused by Wi-Fi interference or problems with processing cached data. You may not be able to determine what caused YouTube TV to stop working on your Fire TV, but resetting the app or the device will fix most problems.

How Do I Fix YouTube TV On My Fire Stick?

If you were using YouTube TV when it suddenly stopped working, the problem is usually easy to resolve. Try the troubleshooting steps listed below in order.

  1. Restart YouTube TV. If the app is unresponsive, a malfunctioning feature may be running in the background. Force stopping YouTube TV will end all activity. Go to Settings>Applications>Manage Installed Applications>YouTube TV and select Force stop.

  2. Restart Fire TV. Some users have fixed YouTube TV problems by restarting the Fire Stick with their remote. Press and hold the button combination Select and Play/Pause. After a few seconds, the Fire Stick will restart.

  3. Unplug the Fire Stick. You can also restart the device by unplugging it from your TV’s HDMI port, waiting a couple seconds, and plugging it back in.

  4. Clear the cache and data on the Fire Stick. Your Fire Stick stores a lot of unnecessary information. As those junk files accumulate, the Fire Stick can malfunction or crash while trying to process them. Go to Settings > Applications > Manage Installed Applications > YouTube TV. Clear cache and Clear data in either order.

    User settings and information will be deleted from the device, so you’ll need to log in again afterward.

  5. Restore the Fire Stick to factory default. If you’re still having trouble with YouTube TV, you can try this as a last resort. Returning the Fire Stick to factory default settings deletes user information and apps. Your Amazon purchases will be restored when you login to the device again.

    This is more inconvenient than the other options for resetting. Restart your modem and router and check for software updates on the Fire Stick first, and then check YouTube TV for outages to make sure the problem isn’t on their end.

FAQ
  • How do I tell if YouTube TV is down?

    Go to a site like Downdetector to check if YouTube TV is down. If there's a problem on YouTube's end, all you can do is wait until it's fixed.

  • Why can't I find YouTube TV on my Fire Stick?

    First-generation Fire Sticks do not support YouTube TV. For a while, YouTube TV was removed from the Amazon app store due to legal disputes between Amazon and Google, but it is now available for most Fire TV devices.

  • How many devices can I use with YouTube TV?

    With a basic YouTube TV subscription, you can stream content on three devices at once. The 4K Plus plan gives you unlimited streams over your home Wi-Fi network and the option to download videos to watch offline.

  • How do I fix it when my Fire Stick won't connect to the internet?

    If your Fire Stick won't connect to the internet, check the device's Wi-Fi connection and reset your network hardware if necessary. If possible, use an Ethernet cable to connect your TV directly to your router or modem. If you use a VPN, you might need to disable it.

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