Gaming Consoles & PCs What to Do When Your Xbox Won't Update Tips to get you back to playing quickly By Jeremy Laukkonen Writer Jeremy Laukkonen is tech writer and the creator of a popular blog and video game startup. He also ghostwrites articles for numerous major trade publications. our editorial process Facebook Twitter LinkedIn Jeremy Laukkonen Updated November 10, 2019 Consoles & PCs Xbox Buyer's Guide Tweet Share Email Xbox One system update errors can manifest in a few different ways. When your console fails to complete an update, you will typically see one of the following messages: Something went wrongThere was a problem with the updateError codes like 800072xxxError codes like Exxx xxxxxxxx xxxxxxxxYour Xbox is almost full The last three digits in the error code may vary, but they all indicate system update problems. Additionally, you may experience one of two different problems that aren't associated with error messages: Your Xbox One may get stuck on the screen startup animation with the Xbox logo.Your console may display a black screen instead of the startup animation, after which it may load into a broken home screen. Fixes for the Xbox One Update Errors There are a lot of different ways that an Xbox One system update error can manifest, but nearly every updating problem is caused by one of six different problems that you can usually fix yourself. Here are the six solutions for Xbox One update errors: Restart your Xbox One. Sometimes your Xbox One just needs a helpful little push to finish updating itself. This is an easy option that can fix problems like error messages and codes, and getting stuck on the loading screen. Reset your Xbox One. Performing a soft reset is an easy fix that can help your Xbox One complete the update process if you have an error code, error message, or the loading screen is stuck. Resetting is different from restarting, but it's less drastic than a full factory reset. Check your network connection. Whenever an Xbox One update fails, you have to consider that it could be due to a network error. If you have access to the troubleshooter, or your console boots normally, test the network connection. Error 8B050033 indicates that the update is not currently available. If there are no problems with your internet connection or network, then there may be an issue with the Xbox servers. Wait and try the update later. Attempt an offline update. In cases where an Xbox one fails to update due to issues like network problems and corrupted data, an offline update can get you going. If neither restarting or resetting helps, or if you have network issues, this will probably fix your problem. Free up space on your hard drive. an Xbox One update can fail is when there isn't enough space left on the hard drive. If there isn't enough space to download and complete the update, it will fail and give you an error message. When you see an error message that states your Xbox One is almost full, freeing up hard drive space by uninstalling games and apps usually fixes the problem. The Xbox One supports external storage media. If you don't want to delete anything, try plugging in an external USB hard drive, and just move some of your games there instead. Factory reset your Xbox One. This is a last ditch fix that you shouldn't attempt until you've exhausted all of your other options. Performing a factory reset permanently deletes all of your locally stored files and game saves. Contact Microsoft Support. There is also a seventh reason that Xbox One consoles fail to update, but you can't do anything about it yourself. If all of these fixes fail, and you still can't update your console, then you may have a physical hardware failure. In that case, you will need to contact Microsoft. You can use error codes to receive specific assistance from Microsoft technical support, but nearly every error code is fixed via this same basic process. There are a handful of exceptions, like an error code that starts with 8B050033 usually indicates an Xbox server issue, and a code that starts with E100 indicates a hardware fault that you won't be able to fix yourself. Power Cycle Xbox One Using the Something Went Wrong Screen. When an Xbox One system update fails, it may actually complete just fine if you restart, or power cycle, your Xbox One. This is extremely easy to accomplish if your Xbox One has gotten stuck on the Something went wrong screen, as it has an option you can use to restart your console. If you're on the Something went wrong screen, select Restart this Xbox. Wait for the console to restart, and see if the update is able to finish. If the update still doesn't finish, shut down your Xbox, unplug it for at least 30 seconds, then plug it back in, turn it on, and see if the update finishes. If the update still doesn't finish, you'll need to reset your Xbox One. If you aren't able to get the Something went wrong screen, power cycle your Xbox by holding the power button down for at least 10 seconds. After the Xbox turns off, press the power button again to turn it on. How to Perform an Offline Xbox One Update If your Xbox One fails to update even after you have reset it, or you uncovered a network problem that you're unable to fix, then performing an offline update will usually take care of the problem. To perform an offline Xbox One update, you need: A USB flash drive that has at least 4 GB of free space, and preferably nothing else stored on it.A Windows-based PC with a USB port and internet connection. The flash drive needs to be formatted NTFS, not FAT32. If you don't know how to do this, our guide to formatting a hard drive will walk you through the process. If you have those things, here's how to perform an offline system update on your Xbox One: Connect a USB flash drive to your computer. Download this file from Microsoft. Right click on the file, and select Extract all. Copy the $SystemUpdate file to your flash drive. Unplug the flash drive from your computer. Turn your Xbox One off, and unplug it from power. Plug the flash drive into your Xbox One. After waiting at least 30 seconds, press the bind button and the eject button on your Xbox one. The bind button is the button you press to sync a wireless controller, and the eject button is the one you press to eject a disc. Keep the buttons held down until you hear your Xbox One make two power up sounds. Release the buttons. Wait for your Xbox one to complete the update process. If your Xbox One doesn't update, then you may need to perform a factory reset, or have your console physically repaired by Microsoft.