3 Ways to Fix An Xbox 360 That Won't Turn On

There are a few things that could be going on

Father and son playing video games in living room

Getty Images/Robert Daly

Microsoft's Xbox 360 gaming console has become a staple and a classic for a world of gamers, but what happens when you can't get the device to power on for a round of Halo or a Netflix binge? If your Xbox 360 isn't turning on, you've come to the right place to get it working again. Whether you have the original Xbox 360, the S model, or the E model, let's get you gaming once again.

Issues with the Power Supply

If you are having problems and your Xbox 360 refuses to turn on, then you might have a faulty power supply. To check the status of your power supply, plug it into the wall and check for the unit's LED. Follow these instructions based on what color your LED is when the power supply is plugged into the wall outlet.

Different Xbox 360 power supply LEDs
 Microsoft

Solid Green: If your LED power light is green, then the power supply should typically be operating. You can attempt to unplug the power supply and plug it back into the wall to see if it allows you to power your Xbox console correctly. If you meet the same result, move onto the next step.

Red or Flashing Orange: Begin by unplugging the power supply from the wall and plugging it back in again to see if it has any effect. If you still cannot turn on your console, there may be an issue with your wall socket. Attempt to plug the Xbox 360 power adapter in another room to rule out any possible wall power issues.

Be sure to unplug any accessories, such as controllers or external hard drives, from your console before troubleshooting; this will prevent any additional factors from affecting the process.

Solid Orange: There is a strong chance that your power supply is damaged. Obtain a new power supply to see if it will allow your Xbox 360 to power on correctly.

No Light: Unplug the power supply from the wall and plugging it back in again to see if it has any effect. If you still cannot turn on your console, there may be an issue with your wall socket or power brick. Try using the adapter in another room to rule out any possible wall power issues. If the unit still does not turn on it might be damaged, obtain a new power supply to see if it will allow your Xbox 360 to power on properly.

The Infamous Red Ring of Death

Xbox 360 different red rings of death lights
 Microsoft 

One Red Ring: If your Xbox 360 has a single red ring, it may display an error code on your television. If your console displays an 'E 74' error on screen, it will need to be serviced by Microsoft. Otherwise, try unplugging your Xbox from the wall and plugging it back in again to fix the issue. Additionally, one can remove and reinstall the Xbox's hard drive to see if the issue is resolved.

Make sure to disconnect any accessories during these troubleshooting steps to prevent any other possible factors from affecting your console.

Two Red Rings: If your Xbox 360 displays two red rings, then the console is overheating. Unplug the Xbox and allow it to cool down for an hour before attempting to use it again. Ensure that the place in which you store your Xbox console has plenty of breathing room to prevent the console from overheating.

Three Red Rings: If your Xbox 360 displays three red rings, then there may be an issue with your power supply. If you have not already, refer to the first section of this article to troubleshoot your power source.

Four Red Rings: If your Xbox 360 displays four red rings, then it is having trouble communicating with your television. Disconnect all A/V cables from both your TV and Xbox 360 console. If the issue persists, use a different A/V cable to test your system as yours might be damaged.

A Red Blinking Power Button

While the Xbox 360 S and Xbox 360 E do not have lights that enact the red rings of death, you might see your console's power button blinking red. In addition to the blinking light, you may see a message on your TV screen telling you that the console is suffering from insufficient ventilation.

Xbox 360 S & E red light error message
  Microsoft

If such is the case, follow the same steps above for an overheating console. Begin by unplugging the Xbox and allowing it to cool down for an hour before attempting to use it again. Additionally, ensure that the place in which you store your Xbox console has plenty of breathing room to prevent the console from overheating in the future.

Send Your Xbox 360 in for Repair

If your console is still not working after attempting the troubleshooting steps above, you might want to consider sending your console to Microsoft for repair.

You can visit Microsoft's Support page for more information on the process.