How to Fix Windows Update Error Code 0x80073712

Troubleshooting this Windows update error

The Windows Update error code 0x80073712 might appear in one of several different ways in Windows 10:

  • Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x80073712)
  • Some updates were not installed; Errors found: Code 80073712 Windows Update encountered an unknown error. 
  • Code 80073712: Windows Update ran into a problem

This Windows update error displays following a Windows 10 update or an attempt to install the Windows 10 operating system.

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Instructions in this article apply to Windows 10.

Cause of Windows Update Error Code 0x80073712 

A Windows Update error 0x80073712 or 80073712 means that a file needed by Windows Update or Windows Setup is either damaged or missing, causing the update or installation to fail.

How to Fix Windows Update Error Code 0x80073712

Windows' built-in tools and services are the most effective resources for troubleshooting and resolving this issue.

  1. Scan your system for malware. Viruses or other malware issues are often the cause of ongoing Windows Update errors. Scan your computer for and removing viruses and other malware and then attempt the update or installation again.

  2. Download and run the Windows Update Troubleshooter. Microsoft provides this free tool that could help resolve a problem causing the 0x80073712 error code while downloading and installing Windows updates. When it's done, restart the computer and check for updates.

  3. Run the built-in Windows troubleshooter. Windows 10 includes multiple automatic troubleshooters, which are available in the Update & Security section of Windows Settings. One of these options is specifically for Windows Updates issues. Allow the troubleshooter to run. Answer any questions on the screen. If a message appears stating that no changes or updates were available, move on to the next step.

  4. Run the System File Checker scan. This Windows tool scans all protected system files. If it finds any corrupted or incorrect versions, it replaces them with correct Microsoft versions. When the scan is complete, note whether it found and fixed any issues. If so, reboot the computer and check for updates again.

  5. Perform a DISM scan. Deployment Image Servicing and Management (DISM.exe) is a command-line tool that can find and repair files or system image corruptions. After running the tool, restart the computer and try to update it once more.

  6. Remove the pending.xml file. A stuck pending.xml file could be to blame for the Windows Update error code 0x80073712 appearing. Boot the computer into safe mode, navigate to and remove the pending.xml file, and then reboot into normal mode before attempting to update the system again.

  7. Restart Windows Update services. Locate Windows Update service in the services running on your computer and set the startup type to Automatic. Restart your computer and then check for and install any available Windows updates.

  8. Restore, refresh, or reset your PC. This action should only be performed as a last resort if none of the other troubleshooting methods correct the 0x80073712 error code. The tool will enable you to keep personal files but will remove any installed software and then reinstall Windows.

Make sure you are confident and comfortable performing this action before using Reset This PC.