Gaming > Consoles & PCs How to Fix It When PS5 Won't Connect to Wi-Fi Fix your internet woes and get back to playing By Jennifer Allen Jennifer Allen Twitter Writer Swansea University, Staffordshire University Jennifer Allen has been writing about technology since 2010. Her work has appeared in Mashable, TechRadar, and many more publications. lifewire's editorial guidelines Updated on September 27, 2021 Reviewed by Jessica Kormos Reviewed by Jessica Kormos Saint Mary-of-the-Woods College Jessica Kormos is a writer and editor with 15 years' experience writing articles, copy, and UX content for Tecca.com, Rosenfeld Media, and many others. lifewire's editorial guidelines Tweet Share Email Tweet Share Email Consoles & PCs Xbox Buyer's Guide Is your PS5 not connecting to Wi-Fi, and you're unsure if it's an issue with the console or a setting you need to change? If your PS5 is not connecting to the internet, there are multiple reasons why that could be the case. Here's a look at some of the most common issues and how you can fix them, where possible. How to Find Out if the Playstation Network Is Down In some cases, the problem might not be on your end. The PSN servers may be experiencing outages or undergoing maintenance. There's not much you can do about this other than wait it out for the servers to come back online, but you can confirm the issue. Here's what to do. On a web browser, go to the PlayStation Network Service Status page at https://status.playstation.com/en-us/ Check the service status here to see if there are any issues with the PSN network. If the site won't load, your internet service may be down but if other sites still load, then try an independent site like DownDetector to have the issue confirmed. How to Check Your Playstation 5 Is Connecting to Your Network Correctly Your PlayStation 5 should maintain the same settings you set your console up with, but it's worth checking if your connection has gone down. Here's how to do it. On your PlayStation 5, click Settings. Click Network. Click Test Internet Connection. Wait for the tests to complete. If the tests fail, try reconnecting to your Wi-Fi router via Settings > Set Up Internet Connection. Tip: Check you've entered your Wi-Fi password if the system won't connect to your network. How to Fix Your Playstation 5 the Quickest Way (in Most Cases) If the PlayStation 5 servers are up and you can't connect even though your router is working correctly, try restarting your PlayStation 5 console and your router. It's an almost too simple fix, but it works in many cases, especially if your PlayStation 5 has been left in Rest Mode for an extended time. How to Improve Your Wi-Fi Speeds If it's only your PlayStation 5 that seems to be affected by low or non-existent speeds and the connection seems to be okay, try moving your router nearer to the console or plug it in physically via an Ethernet cable. It sounds simple but moving your router physically closer can make a massive difference if you're able to do so. There are many other ways to make your Wi-Fi faster, so it's worth experimenting. How to Change Your DNS Settings on a PlayStation 5 Changing your DNS settings is an advanced fix, but it can make a difference if your ISP has issues as it redirects the traffic to a more reliable source. Here's how to change your DNS settings on PlayStation 5. Click Settings. Click Network. Click Settings. Click Set Up Internet Connection. Click on your network. Click Advanced Settings. Click DNS Settings. Click Manual. Enter Primary – 8.8.8.8, Secondary – 8.8.4.4 to match the Google DNS which generally works. Click OK to save the changes. Was this page helpful? Thanks for letting us know! Get the Latest Tech News Delivered Every Day Email Address Sign up There was an error. Please try again. You're in! Thanks for signing up. There was an error. Please try again. Thank you for signing up! Tell us why! Other Not enough details Hard to understand Submit