Why Does My Fire Stick Keep Turning Off?

Troubleshooting tips for when a Fire Stick keeps shutting down

This article explains how to fix an Amazon Fire Stick that keeps turning off.

Causes of Fire Stick Turning Itself Off

A Fire Stick turning off by itself can be caused by a wide variety of things. However, if your TV itself isn't turning off with your Fire Stick, this means it's usually a problem with the Fire Stick itself. Though, this problem can be caused by issues with your TV or issues with the connection between your Fire Stick and your TV, among other things.

Whether the problem is with your Fire Stick, your TV, or something else, though, steps to fix this problem don't require much time or energy and can be attempted in 10 to 15 minutes.

How to Fix Fire Stick Turning Itself Off

While there isn't usually one specific reason why a Fire Stick turns itself off, when this happens the problem can often be fixed without much struggle as it is usually a temporary glitch.

  1. Restart your Fire Stick. Unplug your Fire Stick, wait 30 seconds, and plug it back in. After power cycling your device, turn it on and check to see if it continues to turn itself off. Temporary bugs can often be resolved by doing this.

  2. Try using your Fire Stick on another TV. If the problem is with your TV and not your Fire Stick, your Fire Stick will resume working normally on a different display. If not, then the problem is likely with your Fire Stick.

  3. Make sure the TV your Fire Stick is connected to supports HDCP. Amazon Fire Sticks require HDCP-compatible displays, and while the overwhelming majority of TVs out there support this feature, not all will. An online search for your TV's model will tell you if your TV supports HDCP or not.

  4. Try using your Fire Stick with another HDMI port on your TV. If you don't have another TV to test your Fire Stick on, try using a different HDMI port on your TV. Sometimes, problems can be specific to a port on your TV, and issues like this can cause strange problems like devices shutting themselves off.

  5. Connect Fire Stick directly to your TV. If you have a setup where your Fire Stick isn't directly connected to your TV, like if it's connected to an HDMI hub for example, try connecting it directly to your TV. All devices may not be compatible with Fire Stick, and some can cause issues when used with it.

  6. Reset your Fire Stick. If none of the above steps do anything to address your issue, try resetting your Fire Stick. If your problem is software-related on the Fire Stick itself, resetting your Fire Stick back to factory defaults can solve these issues.

  7. Contact Amazon support. If none of the steps listed in this article work, there may be a deeper problem with your Fire Stick. Either way, the next step is to contact support, explain what fixes you've tried, and listen to their suggestions.

  • Why does my Fire Stick keep going to a black screen?

    If your Fire Stick's screen is black, there could be problems with your Fire Stick, your TV, or the connection between your Fire Stick and the TV. Usually, a black screen is a temporary glitch that can be resolved by restarting your Fire Stick.

  • How do I fix my Fire Stick remote?

    If your Fire Stick remote isn't working, check the batteries and re-pair the remote with your Fire Stick. Move closer to the TV and make sure there are no obstructions. Alternatively, use your smartphone as a remote control for Fire Stick.

  • How do I fix buffering on my Fire Stick?

    First, reboot your device. If the problem persists, you probably need to boost your Wi-Fi signal.

  • How do I fix my frozen Fire Stick?

    If your Fire Stick stops responding, give it a few minutes, then restart the device. If the device is completely frozen or locked, a factory reset is your only option.

  • Why won't my Fire Stick connect to the internet?

    If your Fire Stick won't connect to the internet, check the device's Wi-Fi connection and reset your network hardware if necessary. If you use a VPN, you might need to disable it.

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