No Sound on Your iPhone? 12 Ways to Fix It

Has your iPhone gone silent? Follow these tips to turn on the sound

If you don't hear any sound on your iPhone, you can take several steps to troubleshoot the problem. The problem may be universal throughout your iPhone, or it may only occur with one app. Here are 12 steps for troubleshooting when there's no sound on the iPhone.

Instructions in this article apply to iPhones running iOS 12. However, many of these fixes work on earlier versions of the iOS.

Test Your iPhone’s Speaker

Open the Settings app and choose Sounds & Haptics (on some devices, select Sounds). Under Ringers and Alerts, move the slider to the right to increase the volume.

Sound & Haptics, Ringer volume on iOS

If you hear a sound, the iPhone speaker works. If you don’t hear a sound, the device may need a hardware repair. Contact Apple Support.

Adjust the Ring/Silent Switch

The Ring/Silent switch, also called the mute switch, has two positions.

Ringer switch on iPhone

When the switch is pushed toward the back of the device, the color orange appears and indicates that the switch is set to silent mode. Push the switch toward the screen to enable sound.

Turn off Do Not Disturb

Do Not Disturb silences many sounds and alerts. Turn it off if you don't hear any sound. Open the Settings app, tap Do Not Disturb, then move the slider to the Off position.

Do Not Disturb, Toggle in iOS Settings

Adjust or Disable Bluetooth Settings

When your iPhone is connected to a Bluetooth audio device, it sends sound to the device and not to the speaker on the iPhone. To turn off Bluetooth so that sounds play from the iPhone, open the Settings app, tap Bluetooth, then move the slider to the Off position.

Bluetooth, Toggle in iOS Settings

Adjust Volume Buttons While in an App

Sometimes the sound volume in an app may be turned down too low to hear. Open an app, such as Music, Podcasts, or any other app with sound. Use the hardware volume buttons on the side of the iPhone to turn up the volume.

It could also be that the sound setting in the app is turned too low. Open the Music or Podcasts app, then go to the page with the Play/Pause button. Move the slider to the right to increase the volume.

Volume slider in iOS Music app

Check Third-Party App Sound Settings

Many third-party apps offer customized volume and mute sound settings. For example, some games offer separate settings for volume, music, sound effects, ambient audio, and more.

Volume and sound settings in Candy Crush

In the app, look for audio or sound settings. Turn off any customized mute options, enable audio, and adjust the volume sliders to increase volume. Depending on the app, either move sliders up, move sliders to the right, or tap an icon to make it active.

Check Notification Settings for Your App

Check the iPhone notification sound settings for the app if you expect to hear notification sounds but don’t. Go to Settings > Notifications, then scroll through the list to find the app. Tap the name of the app, then move the Notifications and Sounds sliders to the On position.

Notifications, Gmail, Sounds toggle to ON in iOS Settings

Some apps, such as Reminders and Messages, let you choose a notification sound. If this sound is set to None, the alert is silent. Tap None and select a sound.

Try Headphones

Find the headphones that came with the iPhone. For older iPhone models, plug the headphones into the headset port. For newer iPhone models, plug the headphone into the lightning port (the charging cable also connects to this port). Listen for audio with the headphones while using an app that has audio.

Alternatively, plug in and then remove the headphones, then listen for audio. It could be the iPhone is stuck in headphone mode.

Restart or Reset Your Device

If you still don't hear any sound, restart the iPhone. To restart, turn the iPhone off and then back on. If a restart doesn’t solve the problem, try a hard reset, which clears additional settings without affecting any of your apps or data.

Check for App Updates

In rare cases, the lack of sound may be the result of an app developer’s error. Go to App Store > Updates to check if an app update is available for an application. Tap Update next to an app to download and install the current version, then test to see if the sound works as expected.

App Store icon, Updates icon, Update button in iOS

If you see only apps in the Updated Recently section, no additional updates are available.

Check for System Updates

A system update might fix a sound problem. Go to Settings > General > Software Update to check for any system software updates from Apple. Download and install the available updates.

General, Software Update in iOS Settings

Reset All Settings

If none of the above steps resolve your sound issue, reset the iPhone settings. This resets the sound, display, and network settings to the iPhone defaults.

General, Reset, Reset all Settings buttons on iOS

Go to Settings > General > Reset > Reset All Settings. Enter your iPhone passcode, if prompted, then tap Reset All Settings. Wait a few minutes for the iPhone to reset and reboot, then test to see if the sound works as expected.