No Sound on Your iPhone? 12 Ways to Fix It

Has your iPhone gone silent?

Woman using smart phone

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If you don't hear any sound on your iPhone, you can take several steps to troubleshoot the problem. The problem may be universal throughout your iPhone, or it may just occur with one app. Here are 12 steps for troubleshooting when there's no sound on the iPhone.

Test Your iPhone’s Speaker

On your iPhone, open the Settings app and choose Sounds & Haptics (on some devices, select Sounds). Under Ringers and Alerts, the slider moves left to decrease volume and right to increase volume. Move the slider to the right.

Sound & Haptics, Ringer volume on iOS

If you hear a sound, that’s good news; your speaker works. If you don’t hear a sound, your device may need a hardware repair. Contact Apple Support.

Adjust the Ring/Silent Switch

The Ring/Silent switch, also called the mute switch, has two positions.

Ringer switch on iPhone

When the switch is pushed toward the back of the device, you can see the color orange. This indicates the switch is set to silent mode. Adjust the switch forward toward the screen to enable sound.

Turn Off Do Not Disturb

Do Not Disturb silences many sounds and alerts, so turn it off if you're not hearing any sound.

Open the Settings app, tap Do Not Disturb, and make sure the slider is set to Off.

Do Not Disturb, Toggle in iOS Settings

Adjust or Disable Bluetooth Settings

When your iPhone is connected to a Bluetooth audio device, it typically sends sound to that device and not to the speaker on the iPhone.

Turn off Bluetooth to ensure that sound plays from your iPhone. To do this, open the Settings app, tap Bluetooth, and then move the slider is set to the Off position.

Bluetooth, Toggle in iOS Settings

Adjust Volume Buttons While in an App

It could simply be that the sound is turned down too low to hear. Open an app, such as Music, Podcasts or any other app with sound. Use the hardware volume buttons to the side of the iPhone to adjust the volume up.

It could also be that the sound setting within the app itself is turned too low. Open the Music or Podcasts app and go to the page with the Play/Pause button. Move the slider there toward the right to increase the volume of that particular song or podcast.

Volume slider in iOS Music app

Check Third-Party App Sound Settings

Many third-party apps offer customized volume and mute sound settings. For example, some games offer separate settings for overall volume, music, sound effects, ambient audio, and more.

Volume and sound settings in Candy Crush

Within your app, look for audio or sound settings. Turn off any customized mute options, enable audio, and adjust volume sliders to increase volume. Typically, you’ll move sliders up or to the right. In some cases, you tap an icon to make it active.

Check Notification Settings for Your App

Check the iPhone's notification sound settings for your app if you expect to hear notification sounds but don’t. Go to Settings > Notifications, then scroll through the list to your app. Tap the name of your app and make sure the Notifications and Sounds sliders are set to On; slide each to the right, so you can see the color green.

Notifications, Gmail, Sounds toggle to ON in iOS Settings

Some apps, such as Reminders and Messages, let you choose a notification sound. If this sound is set to None, the alert would be silent. Tap None and select a sound.

Try Headphones

Find the headphones that came with your iPhone. For older iPhone models, plug your headphones into the headset port. For newer iPhone models, plug the headphone into the lightning port, which is the same port to which you connect the charging cable. Listen for audio with your headphones while using an app that has audio.

Alternatively, you might also plug in and then remove your headphones and then listen for audio. It could be your iPhone is stuck in headphone mode.

Restart or Reset Your Device

If sound still doesn’t work, restart your iPhone. To restart, turn your iPhone off and then back on. If a restart doesn’t solve the problem, try a hard reset, which clears additional settings without affecting any of your apps or data.

Check for App Updates

In some rare cases, the lack of sound may be the result of an app developer’s error. Go to App Store > Updates to check if an app update is available for an application. Tap Update next to an app to download and install the most current version available and then test to see if sound works as expected.

App Store icon, Updates icon, Update button in iOS

If you see only apps in the Updated Recently section, no additional updates are available.

Check for System Updates

A system update might fix a sound problem. Go to Settings > General > Software Update to check for any system software updates from Apple.

General, Software Update in iOS Settings

Download and install any updates available.

Reset All Settings

If none of the above steps resolve your sound issue, you might try to reset all your iPhone’s settings. This resets your sound, display, and network settings to the iPhone defaults.

General, Reset, Reset all Settings buttons on iOS

Go to Settings > General > Reset > Reset All Settings. Enter your iPhone passcode, if prompted, and then tap Reset All Settings. Wait a few minutes for your iPhone to reset and reboot, then test to see if sound works as expected.