No Sound on Your iPhone? 12 Ways to Fix It

Has your iPhone gone silent?

Photo of hand holding iPhone 8 Plus with illustration of speaker icon with red cross bars (indicating no sound)
When sound doesn't work on your iPhone, try these 12 steps.

Sometimes you expect to hear sound from your iPhone speaker, but you hear nothing. Or you hear sound when you use one app, but not another.

Here are 12 steps to troubleshoot when there's no sound on the iPhone.

Test Your iPhone’s Speaker

On your iPhone, open the Settings app, then choose Sounds (on some devices, Sounds & Haptics). Under Ringers and Alerts, move the slider left to decrease volume and right to increase volume.

Screenshot of iPhone Ringer and Alerts slider
Adjust the Ringer and Alerts slider. If your speaker doesn't work, schedule a repair with Apple.

If you hear a sound, that’s good news; your speaker works. If you don’t hear a sound, your device may need a hardware repair. Skip the remainder of the steps and contact Apple Support.

Adjust the Ring/Silent Switch

The Ring/Silent switch, commonly called the “mute” switch, has two positions.

Left photo of Ring/Silent switch set to sound OFF; Right photo of Ring/Silent switch set to sound ON
Make sure to adjust the Ring/Silent switch ON for sound, as shown on the right.

When the switch is closest to the back of the device, you should see the color orange. This indicates the switch is set to “silent”. Adjust the switch forward, toward the screen, to enable sound.

Turn Do Not Disturb Off

Do Not Disturb silences many sounds and alerts, so you’ll want to make sure it's off if you're not hearing any sound.

Screenshot of Do Not Disturb slider set to OFF
Check that Do Not Disturb is set to off.

Open the Settings app, tap Do Not Disturb, and make sure the slider is set to Off.

Adjust or Disable Bluetooth Settings

When your iPhone is connected to a Bluetooth audio device, it typically sends sound to that device. You might want to adjust the volume settings on any connected Bluetooth devices.

Screenshot of Bluetooth slider set to off.
Try turning Bluetooth off.

Alternatively, turn off Bluetooth, which ensures that sound plays from your iPhone. To do this, open the Settings app, tap Bluetooth, then make sure the slider is set to Off.

Adjust Volume Buttons While in an App

It could simply be a matter of your iPhone volume not working. Open an app, such as Apple Music, the Apple Podcasts app, or any other app with sound. Use the hardware volume buttons to adjust volume up or down.

Screenshot of Apple Music (shows
In an app with sound, such as Apple Music, adjust the volume slider.

Check App Sound Settings

Many apps offer customized volume and/or mute sound settings. For example, some games offer separate settings for overall volume, music, sound effects, ambient audio, or more.

Screenshot of Candy Crush Saga, with Sound and Music settings shown and circled
In the settings area of an app, such as Candy Crush, adjust music and sound settings.

Within your app, look for audio and/or sound settings. Turn off any customized mute options, enable audio, and adjust volume sliders to increase volume. Typically, you’ll move sliders up and/or to the right.

Check Notification Settings for Your App

Check the iPhone's notification sound settings for your app if you expect to hear notification sounds, but don’t. Go to Settings > Notifications, then scroll through the list to your app. Tap the name of your app, then make sure the Notifications and Sounds sliders are set to enable; slide each to the right, so you can see the color green.

Screenshot of Notifications setting for Notes, with Sound slider on.
Within notifications for an app, make sure the sounds slider is on.

Some apps, such as Reminders and Messages, let you choose a notification sound. If this sound is set to None, your alert would be silent. Tap the name of the sound to select a different sound.

Try Headphones

Find the headphones that came with your iPhone. For older iPhone models, plug your headphones into the headset port. For newer iPhone models, plug the headphone into the lightning port (the same port to which you connect your charging cable). Listen for audio with your headphones while using an app that has audio.

Alternatively, you might also plug in and then remove your headphones, then listen for audio.

Restart or Reset Your Device

If sound still doesn’t work, restart your iPhone. A restart means you turn the device off, then back on. If a restart doesn’t solve the problem, try a hard reset, which clears additional settings without affecting any of your apps or data.

Check for App Updates

In some rare cases, the lack of sound may be the result of an app developer’s error. Go to the App Store > Updates to check if an update is available for an application. Tap Update next to an app to download and install the most current version available, then test to see if sound works as expected.

Check for System Updates

A system update might also fix a sound problem. Go to Settings > General > Software Update to check for any system software updates from Apple.

Screenshot of iOS system software update screen.
Install the most recent Software Update from Apple on your iPhone.

Download and install any updates available using either iTunes or wirelessly.

Reset All Settings

If none of the above steps resolve your sound issue, you might try to reset your iPhone’s settings. This resets your sound, display, and network settings to the iPhone defaults.

Screenshot of Reset All Settings option on iPhone.
Reset All Settings to clear any problematic configuration choices.

Go to Settings > General > Reset > Reset All Settings. Enter your iPhone passcode, if prompted, then tap Reset All Settings. Wait a few minutes for your iPhone to reset and reboot, then test to see if sound works as expected.