Video Scheduler Internal Error: What It Is And How To Fix It

What do we say to the blue screen of death? Not today

Laptop with someone holding a stethoscope to it.

Gundula Vogel/Pixabay

You’re just clicking along on your Windows desktop when a mysterious blue screen appears. It’s not the typical BSOD we’re all used to, but it’s still concerning; nothing is worse than a cryptic Windows error. If you’ve been using Windows 10 for a while, you’ve most likely seen the Video Scheduler Internal Error before.

These instructions apply to Windows 10.

What Causes the Video Scheduler Internal Error?

While we’ve all seen this error countless times, several issues can trigger it. In most cases, this video error is generated by software issues of some sort.

An example of the video scheduler internal error dialog.

Windows could have corrupt system files, corrupt or outdated graphics card drivers, incompatible security software, a malware infection, or just need a new patch from Microsoft. Most of the critical errors are typically software-based.

How to Fix a Video Scheduler Internal Error

  1. Run Windows Defender. Malware can and will attack drivers and other crucial system files. Fortunately, Windows 10 comes with Windows Defender, and it can provide a great way to scan your PC for any possible threats.

  2. Remove third-party anti-virus software. Separate anti-virus or anti-malware software, or even some 3rd party cleanup tools, can cause Windows to crash as both programs may be “stepping on” each other causing interference or Windows instability.

  3. Run CHKDSK. When you encounter this error, Windows will typically run CHKDSK automatically, but you can manually run it yourself to detect and fix errors. At the Command Prompt, enter chkdsk /F /R. The /F tells CHKDSK to fix any errors it finds; /R tells it to locate and recover any readable data.

    You must run the Command Prompt as an administrator to perform any of these tasks.

  4. Run System File Checker (SFC). SFC runs through the Command Prompt scanning and hopefully repairing your system files. To run this command, enter sfc /scannow in Command Prompt.

  5. Uninstall recent apps. Recently updated software or installed hardware could cause the error. Systematically uninstall each application or hardware one at a time until your computer stabilizes, then try to reproduce the error. This will take time and some trial and error, but some clever sleuthing could help you find the culprit.

  6. Update your graphics drivers. It's possible that the driver is corrupted or needs updating. You must see your card’s manufacturer’s website for the newest driver, as they may have already developed newer drivers to patch the very issue you’re having.

  7. Run Windows Update. Windows will scan and install any new patches and software updates. Don’t forget to reboot your PC once the updates have been installed.

  8. Check your graphics card settings. Most graphics cards have some software or control panel that will allow you to adjust settings for quality or performance. For example, some AMD-based cards use the Catalyst Control Center to make video card settings adjustments.

    This software will be dependent on the manufacturer of your video card, so you’ll need to investigate where and what settings you can adjust. If you’ve set your video card to a high-quality video, try adjusting to something for better performance.

  9. Repair Windows Registry. Digging into the Windows Registry isn’t for the tech newbie, but there are some free third-party tools that will help repair any corrupted registry keys that could cause the video scheduler internal error. One of the more popular and easier to use is CCleaner.

  10. Examine the physical video card. If you have a separate video card, inspect it for any obvious physical damage. If none exist, try re-installing the card, as it may have just come partially unseated from the expansion slot. If you happen to have a spare video card, trying installing it to see if your video error reoccurs. 

    If your video card is integrated with your motherboard, you might be able to inspect the chip visually, but without expertise of electronic circuitry, you might be better off having a technician inspect it or talk to your manufacturer’s support website.

    If you own a laptop, discovering this may be easier if you research it on your laptop’s manufacturer’s website.

  11. Reset Windows 10. If you’ve exhausted all other possible software and hardware solutions, getting a fresh start with Windows may be your only other option. If you choose to refresh, your files will be maintained; resetting will delete all your files. As with any reinstallation, making a backup is always advised.