Video Scheduler Internal Error: What It Is And How To Fix It

What to do about this Windows 10 BSOD stop code error

While using certain software on Windows, you may encounter the BSOD with the following stop code:

  • VIDEO_SCHEDULER_INTERNAL_ERROR

There are several potential solutions to the video scheduler internal error in Windows 10.

Instructions in this article apply to Windows 10 PCs.

An example of the video scheduler internal error dialog.

What Causes the Video Scheduler Internal Error?

The video scheduler internal error stop code is usually caused by software issues of some sort. Windows could have corrupt system files, outdated graphics card drivers, incompatible security software, or malware. In some cases, your operating system might just need a new patch from Microsoft.

How to Fix the Video Scheduler Internal Error

Try these steps in order until you no longer get the error:

  1. Run Windows Defender. Use the built-in security tool to scan your PC for viruses and any other possible threats.

  2. Disable third-party antivirus software. Other antivirus software can cause your computer to crash by interfering with Windows, so disable Norton Antivirus or any similar programs.

  3. Run CHKDSK. Windows will typically run CHKDSK automatically when you encounter this error, but you can manually run it to detect and fix errors yourself by accessing the Command Prompt.

    You must open the Command Prompt as an administrator to perform this task.

  4. Run System File Checker (SFC). Running SFC through the Command Prompt will scan and repair your system files.

  5. Remove recently installed apps. If the error began appearing after you installed or updated a new program, see if removing it helps.

  6. Update your graphics drivers. You may need to download the latest device drivers from the manufacturer’s website, or you can use a free drive updater tool.

  7. Run Windows Update. Windows will scan and install any new patches and software updates. Don’t forget to reboot your PC once the updates have been installed.

  8. Check your graphics card settings. Most graphics cards have some software or control panel that will allow you to adjust settings for quality or performance. For example, some AMD-based cards use the Catalyst Control Center. Your computer may not be able to handle your video card settings, so you might need to make adjustments.

  9. Repair the Windows Registry. There are many free registry cleaning tools, such as CCleaner, which will help repair any corrupted registry keys in the Windows Registry that could cause the video scheduler internal error.

  10. Reinstall the graphics card. If you have a separate video card, inspect it for any obvious physical damage. If none exists, try reinstalling it, as it may have just come partially unseated from the expansion slot. If you happen to have a spare video card, trying installing it to see if the error reoccurs. 

    If your video card is integrated with your motherboard, you might be able to inspect the chip visually, but without the expertise of electronic circuitry, you'll probably be better off having a technician inspect your computer or visiting your manufacturer’s support website.

  11. Reset Windows 10. If you’ve exhausted all other possible software and hardware solutions, getting a fresh start with Windows may be your only other option.

If you choose to refresh Windows, your files will be maintained. Resetting will delete all your files, so make a backup of anything you want to keep.