How to Fix Unidentified Network Errors in Windows

Reconnect your Windows PC to the internet

Are you experiencing unidentified network errors on your computer? These can be fixed, but sometimes require a bit of work.

Steps in this article apply to a Windows 10, 8, or 7 device connected to an unidentified network, but still cannot access the internet.

Causes of Unidentified Network Errors

Windows 10 has many cool features, like automatic Windows updates. However, there are times when automatic updates to the operating system generate problems instead of addressing them.

When patches are installed they modify system files and, on some occasions, also affect device drivers. If any of these files are related to the network adapter on the device, it could be one of the reasons for errors like an "Unidentified network".

Network and Sharing Center showing unidentified network

How to Resolve Unidentified Network Error

When troubleshooting a wireless issue, keep in mind that any of the devices on the network could be the source of the issue. While troubleshooting the Windows device might not be enough, it's still the best place to start.

  1. Run the Windows Troubleshooter. Press the Windows key to bring up the Start Menu, then select Settings > Update & Security > Troubleshoot > Internet Connections. The troubleshooter will find any problem with the operating system and will try to solve it automatically.

  2. Reset your network adapter. This will ensure that any conflicts or pending actions related to the adapter are cleared out and the adapter will work as if you were returning from a restart.

  3. Update or re-install the drivers for the network adapter.

    You can always try to roll back a driver before attempting to uninstall and re-install a driver.

  4. Disable IPv6 under your network adapter settings.

    1. Launch Control Panel and select View network status and tasks > Change adapter settings.
    2. Right-click the network adapter and select Properties.
    3. Uncheck the IPv6 checkbox, then select OK to apply the settings.
  5. Restart your router. There are times when the "No internet access" error isn't related to your Windows device but your router. By doing a restart and ensuring the router starts up up properly, you can confirm what the actual source of the problem might be.

  6. Update your router firmware. The firmware is like the operating system for a router, and applying updates to it can help address some of the network related issues you might be experiencing.