Quick Fixes for PowerPoint Sound and Photo Problems

Businesswoman giving a presentation

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One of the simplest fixes for PowerPoint sound and photo problems, and perhaps the most important one, is to make sure that all of the components that are required for the presentation are located in the same folder on your computer. In addition, use the Optimize Compatibility tool to check for compatibility issues with the media you are using.

Instructions in this article apply to PowerPoint 2019, 2016, 2013, 2010; PowerPoint for Mac, and PowerPoint for Office 365.

Keep All Components for the Presentation in One Place

If you place copies of all your presentation components in the same folder, and simply copy the complete folder to the new computer, your presentation will go off without a hitch. Of course, there are always exceptions to any rule, but in general, keeping everything in one folder is the first step to success.

Sound Won't Play on a Different Computer

This is a frequent problem that plagues presenters. You create a presentation at home or at the office and when you take it to another computer there's no sound. Make sure your presentation is optimized for compatibility before sharing it with anyone else or attempting to run the slideshow on another computer to prevent this issue.

  1. Open the presentation.

  2. Go to File and select Info.

  3. If the audio or video you added to the slideshow is in a format that might have compatibility issues, the Optimize Media Compatibility option appears.

    Optimize Media Compatibility in PowerPoint
  4. Select Optimize Media Compatibility and wait while PowerPoint improves any media that requires optimization.

  5. Select Close when the process is complete.

Photos Make or Break a Presentation

That old cliché about a picture being worth a thousand words is a great tip to remember when using PowerPoint. If you can use a photo rather than text to get your message across, then do so. However, pictures are frequently the culprit when problems arise during a presentation.

A common problem is that pictures inserted into a presentation may be huge, such as when a photo is inserted straight from your camera. These photos are created at the highest resolution to get a great shot. If you use these photos in presentation software, these high quality images are not necessary.

If you paste your photos from other sources into PowerPoint rather than insert them, this also causes a larger file size.

Before inserting a photo on a slide, optimize your photos by cropping extraneous items out of the picture to reduce the overall file size.

If your photos are too large, compress the photos in the presentation using a tool in PowerPoint. The previous two suggestions are preferable, but this will help immensely, especially if time is crucial to get the presentation created.