How to Fix It When Sling TV Is Not Working on Roku

Troubleshooting Sling TV streaming issues

Sling TV not working on Roku can be caused by a huge variety of issues, from your internet connection to the Roku itself, to even the Sling app, so there is rarely a single cause to be cleanly addressed.

Luckily, there are a bunch of no-nonsense troubleshooting tips you can use to try and quickly and easily address any problems with Sling TV on Roku.

Check Sling's Known Issues Page

Before you try changing anything, the very first step in addressing Sling issues should be to consult Sling's Known Issues page. For each platform Sling supports, they have sections with any open issues listed alongside steps to work through the issue.

At the time of writing, for example, the Sling app not loading on Roku is a listed issue, and Sling suggests signing in and out of the app, updating the app/device, restarting the app, and reinstalling the app to address the problem.

Sling also notes if their suggestions don't solve your problem you can chat with a technician live on their support page to get extra support, which is another useful resource if nothing else fixes your issue.

How to Fix Sling TV Not Working on Roku

Regardless of your device and issue, the following steps represent a tried-and-true approach to resolving issues with Sling TV on Roku.

  1. As always, the very first step in troubleshooting is restarting your device,

  2. After attempting a restart, the next step should be to confirm there is actually a problem with the Sling app or Roku and not with a faulty remote. A remote only partly working can make it seem like there are issues with applications on Roku when there aren't.

  3. Most issues with Sling not working on Roku can be traced back to some kind of connectivity problem. Accordingly, rebooting your router and modem to see if that fixes the issue is a great second step.

  4. Not all connectivity issues can be solved by a simple reboot, however. Go through these 10 internet connectivity troubleshooting tips to make sure there isn't anything wrong with your internet behind the scenes.

    Even if there's nothing wrong with your personal internet connection, problems with the Sling TV app can be server-side. So if nothing else works but your problem remains, consider checking online and seeing if other people are experiencing similar issues at the same time.

  5. Uninstall, reinstall, and sign back into the Sling TV app. Simple, temporary issues can often be resolved by this process.

  6. Update your Roku. Sometimes, if your Roku has been too long out of date, you can run into issues launching and running applications. The Roku is supposed to update itself, but if it hasn't, you can do it manually.

  7. Reset your Roku (see step 1). If nothing else works, resetting your Roku to factory defaults and then reinstalling the Sling TV app is an approach that can often solve a variety of issues.

FAQ
  • How do I report a problem with the Sling TV app?

    To report a known issue, go to Sling's Known Issues list, find the problem you're experiencing, then select Report This Issue. To report a new problem you're having, open the Sling app and select Settings > Support, then select Enable Debug Logging. You'll be able to report what you're experiencing.

  • How do I fix buffering issues with Sling TV?

    If you're seeing the buffering wheel frequently while watching Sling TV, you may be experiencing a drop in bandwidth. This can be caused by too many connected devices using the same internet connection. Try changing the channel to see if you're still experiencing buffering, then try switching to a wired network connection, if possible. Make sure your Wi-Fi connection is strong and that all cables are connected properly. Try using Sling on another device to see if the problem persists. You can also try rebooting your device. If you're still having trouble, check Sling's Known Issues list or report your problem.

  • How do I reset Sling TV?

    You'll need to reset the hardware device on which you're using Sling TV. For example, if you're using Sling TV with a Roku device, you'd restart the Roku as described above. If you're using Sling TV with an Amazon Fire TV, Apple TV, iOS, Android, Windows 10, or another device, visit Sling TV's help page on restarting your device.

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