How to Fix a 'No Internet, Secured' Connection Error

Try these steps if you can't access the internet

Many Windows users are familiar with the message, "No Internet, Secured," which is a common error seen across all Windows versions, especially Windows 10. When you receive this error, you may be connected to Wi-Fi, but have no internet access, which can be frustrating and confusing. Here's a look at what causes this error and how to fix it and get back to work.

These troubleshooting steps apply to systems with Windows 10 and earlier versions.

Causes of the 'No Internet, Secured' Error

There are several reasons you might get this error. Changes in system configurations, such as the IP address, may confuse the router when you connect to the internet. Windows updates are often the culprit for this error because these updates install patches that modify the system files and occasionally affect device drivers.

Whatever the reason behind this error, there are several easy fixes to try.

The Windows desktop showing the Internet and Networking options.

Fix a 'No Internet, Secured' Connection Error

Since there are many ways to fix this problem and there's no easy way to pinpoint the exact cause, run through each option below until you can access the internet.

  1. Restart the computer. A computer restart can solve many problems, but a restart also ensures that any temporary or cache files are removed. If the problem was related to a cache file, the restart takes care of it.

  2. Run the Windows Troubleshooter. Windows 10 uses troubleshooters to solve various problems with a PC, including the "No Internet, Secured" error. Allow the troubleshooter to run, answer any questions, and then see if it solves the problem.

  3. Update or reinstall Windows drivers. Updating drivers is a great troubleshooting step anytime a device has some kind of problem or generates an error.

    You can also roll back a driver before attempting to uninstall and reinstall a new driver.

  4. Disable IPv6 or its components. Sometimes unknown errors can be resolved by disabling IPv6 under the network adapter settings.

  5. Disable and re-enable the network adapter. When you disable and then re-enable a network adapter, you ensure the network adapter drivers are loaded and working properly.

  6. Change power-management properties. The power-management settings might also be behind the "No Internet, Secured" error. Clear the allow computer to turn off this device to save power option and see if this allows you to connect to the internet.

  7. Disable any Wi-Fi sharing apps. If you use a Wi-Fi sharing app, it could cause a conflict for the router. Disable the software and see if this solves the issue.

  8. Disable your VPN. A VPN's built-in security features might also be the cause of the "No Internet, Secured" connection error. Disable your VPN and see if this solves the problem.

  9. Contact Microsoft support. Microsoft's help options include live chat, community forums, and more. So, if all else fails, go to the source and find some answers.