How to Fix Netflix Error Code NW-1-1000

Netflix error code NW-1-1000 can appear at any point when you're trying to stream a movie or TV show on the service. It can happen on various platforms, including Blu-ray players, streaming sticks and boxes, and smart TVs. You likely won't see any text explaining the malfunction, but the code number will appear on the screen.

What Causes Error Code NW-1-1000?

This error code means you're having a network problem when your device tries to connect to the Netflix service. The issue is usually on your end, although it's possible to see this error due to a general outage of Netflix.

How Do I Fix Error Code NW-1-1000?

Because various causes can stop communication between your device and Netflix, you should try several things to resolve the error code NW-1-1000. Try the following steps (in order) to try to fix the problem.

1. Make sure Netflix is up. If Netflix is suffering an outage in your area, you definitely can't connect to it. Consult a website like Is It Down Right Now to see if it's just you. If this turns out to be the problem, you can't do anything but wait for the service to return.
   

2. Try a different network. Specific public networks, like hotels, schools, and libraries, may block streaming sites. If you're trying to watch Netflix while you're out, you can switch to your cellular data or use your iPhone as a personal hotspot to access it on your laptop. You can also do the same thing on an Android device.
   

3. Check your network. Try opening another site to ensure your connection is active. If not, run a local diagnostic on your computer to identify any problems. Also, if you use a virtual private network or proxy server, try turning them off.
   

4. Test your internet connection. If Netflix is working and your internet is up, you might be having a problem with your speed. Use a free tester to make sure your signal is strong enough to run Netflix. If your speed seems slower than usual, try switching to a faster and more stable wired connection (if possible) by attaching your device directly to your modem using an Ethernet cable.
   

5. Improve your Wi-Fi network strength. At home, you can try a few simple things to get a stronger wireless signal. Try moving closer to the router (or moving the router closer to you), avoiding sources of interference like microwaves and cordless phones, and placing the router higher in the room.
   

6. Restart your device. Whether you're using a phone, media player, streaming box, laptop, or smart TV to try to watch Netflix, they can usually benefit from the occasional restart. Power off the hardware, unplug it if possible, and wait at least a minute. Then, turn it back on and try Netflix again.
   

7. Restart your network. If restarting your device doesn't work, try it on your home router and modem. Power off your device, and then unplug your router and modem (if they're separate devices). Wait a few minutes. Plug your modem in, let it do its complete startup, and then plug in your router and wait again for it to be ready. Start your device up and try again.
   

8. Reset your network settings. Netflix doesn't always work well with custom configurations like manual DNS. Try returning to defaults on your Mac, Windows computer, iOS device, or Android phone/tablet.

9. Contact your internet service provider. If none of these steps work, you may need some outside help. Reach out to your ISP for guidance on setting up your network to make it work as well as possible. They'll also know of any outages in your area which might also be affecting your streaming.