How to Fix Netflix Error Code NSES-500

Troubleshooting this error code on Netflix

This guide explains the NSES-500 Netflix error code, why it appears, and what to do when it pops up on your web browser when trying to watch Netflix.

You can use the solutions on this page to fix the Netflix NSES-500 error code regardless of which web browser, operating system, and device you’re using. These include Windows and Mac computers, tablets, and even video game consoles.

Why Does My Netflix Account Keep Saying Error Code NSES-500?

The Netflix NSES-500 error code is unique to users who use a web browser to stream media from the Netflix website instead of the Netflix app.

The error code can appear when the browser window has been left open for a long time, and the information on the Netflix server no longer matches what is on the version of the Netflix site being displayed. A conflict with temporary internet files downloaded from the Netflix website can also be behind the NSES-500 error.

How Do I Fix NSES-500 Errors?

The appearance of the NSES-500 error code can be frustrating, but it usually isn’t a severe problem worth worrying too much about and can be fixed relatively quickly. Here are some of the best-proven solutions for getting rid of the NSES-500 Netflix error message that will get Netflix working correctly once again.

  1. Refresh your browser window. Select the Refresh or Reload icon next to your browser’s address bar to refresh the Netflix web page that you’re on.

    Refreshing the web page won’t delete your watch progress in the movie or show you’re viewing as long as you’re connected to the internet.

  2. See if other websites are loading. If you’re having trouble loading other sites on the same device, the problem may be a slow or unstable internet connection.

  3. Restart your router. If you are having internet troubles, restarting your modem or router is one of the more effective solutions.

    If restarting your router doesn’t work, there are some other internet connection fixes that you can try.

  4. Check if Netflix is offline. It’s possible that the entire Netflix service could be down due to some kind of glitch or server issue.

  5. Close your browser and try again. The NSES-500 error can occur when your browser has been open for a long time. Close the app and open it again to see if this fixes the problem.

    Try bookmarking the web page you’re on before closing the browser so you don’t have to search Netflix for it again.

  6. Sign out of Netflix and then sign in again. From the menu in the top-right corner, select Sign Out of Netflix to log out of the Netflix website and then log back in again.

  7. Clear your browser’s cache. Your browser’s cache can contain older versions of web files that may be causing conflict with the Netflix site. Deleting these files may fix the problem and stop the NSES-500 error code from appearing.

    After deleting your browser’s cache, close your browser and then reopen it before trying the Netflix site again.

  8. Delete cookies and other browsing data. If clearing your browser’s cache didn’t work, you may also need to delete some of the other data collected from various websites and internet sessions.

    Restart your browser after deleting these files to make sure any of the conflicting data isn’t still present in your current session.

  9. Check your VPN. Your VPN may be preventing your web browser from properly connecting to Netflix’s servers. You may need to turn it off if you can't find a specific issue with it.

    Many major streaming services often release security updates that prevent their content from being streamed over a VPN.

  10. Disable your browser extensions and add-ons. If you have add-ons running in your browser, temporarily turn them off to see if this fixes the NSES-500 issue.

  11. Check your internet settings. It can be worth inspecting your device's internet settings to see if another user has disabled any online functionality or added any limits that may be disabling media streaming.

  12. Try a different web browser. There’s a large number of quality free internet browsers available for computers, tablets, and other smart devices. You don’t need to use your device’s default app.

  13. Try the Netflix app. Official Netflix apps are available for pretty much every device imaginable from Xbox and PlayStation consoles to Blu-ray players and smart TVs.   

    Unfortunately, Mac computers are the one category of devices that Netflix doesn’t have an official app for but there is one for Windows PCs and laptops.

What Is Error Code NSES UHX?

NSES-UHX is another Netflix error code that sometimes shows up for web browser users. Often Mozilla Firefox users experience it, and it's thought to be caused by a conflict with the Silverlight plug-in that Netflix uses to stream media on the web.

The primary fix for the Netflix NSES-UHX error is to delete your browser’s cache. You can find instructions for this process in the list above.

Other options for dealing with the NSES-UHX error code are clearing your browser’s cookies, trying a different web browser, and restarting the browser.

How Do I Fix Netflix Error 500?

500 is a Netflix error code that’s unique to Telekom MagentaTV owners. This error is often triggered by a hardware conflict and can be remedied by turning the TV entirely off for at least 30 seconds and then turning it on again.

This step requires the complete powering down of the Telekom MagentaTV, not just placing it on standby. You can turn the power off at the wall if you’re unsure about this step.

  • What is Netflix error code NW-2-5?

    If you see the error code NW-2-5 on Netflix, there's probably a problem with your internet connection. Confirm that your network allows video streaming, then troubleshoot your Wi-Fi connection.

  • What does Netflix error code M-7361 mean?

    If you see error code M-7361 when watching Netflix on a computer, then your web browser can't connect to Netflix's servers. The recommended browser for Netflix is Google Chrome.

  • How do I fix Netflix code UI-800-2?

    To fix Netflix error code UI-800-2, clear your device's Netflix cache. Sign out of Netflix and sign back in, then restart your device.

  • What is Netflix error code NW-6-503?

    Netflix error code NW-6-503 means there's a problem with the Netflix service itself (rather than the app or your device). If Netflix is down, all you can do is wait.

  • What does error code 300 mean on Netflix?

    Netflix error code 300 occurs when you try to watch Netflix on a Sony TV or Blu-ray player. Select Retry to restart the app. If it's still not working, wait a few minutes, then try again. Contact Sony support if you continue having problems.

Was this page helpful?