How to Fix Netflix Error Code M-7361

What to do when you get this error code on your streaming device

Nothing's more frustrating than looking forward to streaming your favorite shows or movies on Netflix only to encounter an error code like the Netflix error code M-7361. What does that even mean? This article explains what the error code means and provides troubleshooting steps to help you solve the problem.

What Is Netflix Error Code M-7361?

Netflix error code M-7361 is an error related to a network connection, and it's most often experienced when you're accessing Netflix through a web browser. This error usually means that the Netflix app is having trouble connecting to Netflix servers.

Why Does My Netflix Keep Saying Error?

There can be many reasons that Netflix might show you error code M-7361 when you're trying to stream your entertainment, but one of the most common is a problem with network connectivity. It's most often related to your web browser and occurs more often on the Chrome web browser.

However, some other issues might cause that error. Including:

  • Hardware acceleration: This is a feature of the Chrome web browser designed to help load web pages faster. However, it can occasionally create streaming issues with Netflix because of the method used to improve browsing speeds.
  • Stored cookies and cached data: Browsers store cookies and cache data to help web pages load faster, but an error in those cookies, old data, and even old cookies can prevent Netflix from making the proper connections for streaming.
  • Browser doesn't support HTML5: Netflix requires HTML5 to work correctly. If your browser doesn't support HTML5, then Netflix won't be able to connect correctly.

How to Fix Netflix Error Code M-7361

If you've experienced Netflix error code M-7361 there are some quick troubleshooting steps you can try to get Netflix working again.

  1. Restart your browser. The first thing you can try is to restart the web browser you're using to access Netflix. Make sure you're closing the browser completely, especially if you're on a device where apps stay open in the background until you need them. Once the browser is completely shut down, open it back up and then try Netflix again.

  2. Restart your device. As with many other electronic problems, a quick restart could clear out whatever issue is preventing Netflix from working correctly. Just make sure you're correctly restarting your computer or device so you don't introduce any new errors into the equation.

  3. Try using a different browser that supports HTML5. If you're using an older web browser, it might not support HTML5. If that's the case, Netflix won't work properly. Try using a different browser that you know supports HTML5 to see if you can get Netflix working properly.

  4. Update Google Chrome. Even if an outdated browser, like Google Chrome, supports HTML5, it could still not support Netflix. Make sure you've updated your Chrome browser to the most current version available. This will not only ensure that Chrome can work with Netflix, but it will also plug security vulnerabilities that older browsers may not.

  5. Clear your browser cache. The browser cache is a store of cookies and other data used to load web pages faster. If you haven't cleared your cache in a while, it can become unwieldy and interfere with the proper operation of websites like Netflix. Make sure to clear your cache, or in the case of Google Chrome, clear the cache and cookies, and then try Netflix again.

  6. Enable/Disable hardware acceleration. Hardware acceleration is a strategy that uses hardware to perform specialized tasks to help things like web browsers load images, audio, and video faster. On the Google Chrome browser, hardware acceleration can sometimes cause issues with Netflix connecting. If you have enabled hardware acceleration, then you should disable it. If you have not enabled it, turning it on might provide the extra help you need to get Netflix working again.

  • How do I fix Netflix error code NW-2-5?

    Netflix error code NW-2-5 indicates a network connectivity issue. Make sure that your network allows streaming, then troubleshoot your internet connection.

  • What is Netflix error code UI-800-3?

    Netflix error code UI-800-3 indicates an issue with the Netflix app. Fixing it could be as simple as signing out and signing back in.

  • How do I fix Netflix error code F7361-1254?

    If you see error code F7361-1254 when trying to watch Netflix in a web browser, a browser extension may be interfering with Netflix. Disable your browser extensions one at a time to figure out which one is the culprit.

  • What is Netflix error code U7111-1331?

    Error code U7111-1331 usually means that there's a problem with the specific show or movie you're trying to watch. If you can watch other shows or movies, try again later. If the problem persists, go to your viewing history page and select Report a Problem next to the title.

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