How to Fix iPhone Stuck in Headphone Mode

You know no headphones are attached - why doesn't your iPhone?

iPhone headphone mode

Sam Costello 


Having your iPhone stuck in headphone mode can be frustrating. You know you're facing this situation when you play audio and there's no sound coming from your iPhone, yet there's an onscreen message showing your headphone volume even though no headphones are connected.

Fortunately, there are things you can try to fix an iPhone stuck in headphone mode before suspecting the headphone jack is broken.

Instructions in this article apply to the iPhone 6 and later.

  1. Plug and unplug headphones. The first thing you should try if your iPhone thinks headphones are plugged in is extremely simple: plug in, then unplug a pair of headphones. It's possible the headphone jack on your iPhone didn't recognize when you last unplugged your headphones and still thinks they're connected. Plugging headphones in, then unplugging them could solve the problem.

    If it does, and if this situation doesn't happen with any regularity, chalk it up as a weird one-off and not something to worry about.

  2. Check audio output settings. In recent versions of the iOS, you can control where audio is played to: headphones, the iPhone's speakers, HomePod, other external speakers, etc. It's possible your headphone mode problem has to do with your audio output settings.

    iPhone audio output settings
     Sam Costello 

    To check this:

    1. Start by opening Control Center. On most iPhones, you do this by swiping up from the bottom of the screen. On the iPhone X, XS, XS Max, and XR, swipe down from the top right corner.
    2. What you do next depends on what version of the iOS you're running. On iOS 10, swipe right to left to reveal the music controls. On iOS 11 and up, tap the music controls in the top right corner.
    3. On iOS 10, tap the audio controls at the bottom of the panel. On iOS 11 and up, tap the AirPlay icon, represented as three rings with a triangle in it.
    4. In the menu that appears, if iPhone is an option, tap it to send the audio to your phone's built-in speakers.
  3. Enable and disable Airplane Mode. It's possible your iPhone still thinks it's connected to an external audio source like Bluetooth headphones. It's easy to check for and fix by taking the phone into and out of Airplane Mode.

    Turning on Airplane Mode temporarily disconnects all networking on the phone, including disconnecting the phone from Wi-Fi networks and, most importantly, from Bluetooth devices. If Bluetooth is the culprit, cutting off the connection should solve your problem.

    iPhone Airplane Mode
     Sam Costello 

    Here's what to do:

    1. Open Control Center in the way that works for your iPhone model.
    2. Tap the Airplane Mode icon, represented as an airplane. This enables Airplane Mode and disables all connections to other networks and devices.
    3. Wait a few seconds, then tap the Airplane Mode icon again to turn Airplane Mode off.
  4. Restart iPhone. Many problems can be solved by restarting the iPhone. Being stuck in headphone mode can be the result of a simple, temporary technical glitch that can be cleared out with a restart.

    resetting iphone
    When you see this screen, the iPhone is rebooting. KP Photograph/Shutterstock

    Exactly how you restart your iPhone depends on what model you have. For step-by-step instructions for every model, read How to Reset Any Model of iPhone.

  5. Clean the headphone jack. The iPhone thinks headphones are plugged in when it detects there's something in the headphone jack. This should only happen if headphones are plugged in, but it's technically possible something else being in the jack could cause the phone to think there are headphones present.

    It's possible that lint or other gunk has built up in the headphone jack and is tricking the iPhone into thinking something else is there. Here's how to check and what to do:

    1. On most models, it's pretty easy to see if there's anything in the headphone jack. On very old models, you might need to shine a flashlight or penlight into the jack to get a good look.
    2. When you look into the jack, you really shouldn't see anything except the metal insides of the phone. If you see lint or anything that looks odd or out of place, there might be something there that shouldn't be.
    3. The best and safest way to remove lint or other debris from the headphone jack is with compressed air. You can get a bottle of this at most office supply or computer stores. Use the included straw and shoot a few bursts of air into the headphone jack to blow out any debris. If you don't have compressed air, or can't get your hands on any, there are other options, such as a cotton swab or the plastic ink tube in a ballpoint pen.

    It might be tempting to try to use an unfolded paper clip to clean lint out of the headphone jack; a paper clip is the right size and offers some strength, too, but this should be a true last resort. You probably won't do any damage to your iPhone using a paper clip, but scraping a metal object around inside your phone definitely has the potential for damage. If you choose to use this option, proceed carefully.

  6. Check for water damage. If cleaning the headphone jack didn't help, you could have a different hardware problem. It's possible the phone has been damaged by water or other moisture getting inside.

    iPhone covered in water
    Peter Cade/Iconica/Getty Images

    In that case, the headphone jack is the place the iPhone's water-damage indicator appears on many models. For more recent models, it shows up in the SIM Card slot.

    For detailed instructions on where the water damage indicator appears on every iPhone model, Apple Support has everything you need.

    If you see the orange dot indicating water damage, you'll need a repair to get your iPhone out of headphone mode. You can also try to save the phone from water damage.

  7. Get tech support from Apple. If your iPhone still thinks headphones are plugged in, you need to consult the experts at Apple. They'll be able to help you diagnose the cause of the problem and fix it through software or by taking your phone in for repair. You can either get support from Apple online or make a Genius Bar appointment for in-person support at your nearest Apple Store. Good luck!