How to Fix It: iPad Asking for iCloud Password

How to deal with those annoying repeated password requests

When an iCloud account experiences problems, it may not sync properly with Apple's cloud services, which means important data might not be backed up. If your iPad keeps asking for your iCloud password, it's important to troubleshoot the problem rather than ignore it.

These instructions apply to all currently supported versions of iOS.

Password barcode

How to Fix an iPad Asking for iCloud Password

When your iPad asks for your iCloud password, follow these steps in the order presented to fix the problem:

  1. Check your account. Verify that the iPad is asking for your iCloud password and not requesting that you sign in to your Apple ID. If the iPad keeps asking you to sign in to your Apple ID or your iPad account, you are looking at a different problem.

  2. Reboot the iPad. This is a simple task that solves most problems. Restarting a device wipes its temporary memory clean and gives it a fresh start.

  3. Sign out of iCloud, then sign back in. This procedure resets iCloud authentication with the Apple servers. From the home screen, select Settings > iCloud > Sign Out. Before signing out, the iPad asks if you want to keep the information on your iPad or delete it. Choose to keep the information on your iPad. It may take a few seconds to sign out of iCloud. When it is finished, the iCloud settings screen reverts to a sign-in screen. You can now sign back in to the account.

    This process should correct the problem, but if you are still prompted to sign in to iCloud repeatedly, go through these steps again and delete the information from the iPad rather than keep it. The information is still stored in the cloud and is restored when your sign back in to iCloud.

  4. If you're still repeatedly asked to sign in to iCloud, consult Apple tech support or make an appointment at an Apple Genius Bar.