How to Fix A Google Chrome Black Screen Issue

The error can occur with Windows 10, 8, and 7

Some people using Google Chrome experience a black screen on Windows 10, Windows 8, and Windows 7 devices. This is a known bug and fairly simple to fix.

The steps provided in this article to resolve the Google Chrome black screen issue are applicable for Windows 7, Windows 8, and Windows 10 devices.

Causes of the Chrome Black Screen Issue

Google Chrome's black screen issue is one of those unfortunately vague technical bugs that can pop up for a variety of reasons. Most often, it's the result of incompatibility or an experimental features. Extensions falling out of sync with the latest release from Google are behind it, more often than not. However, there may be trickier causes at play.

Screenshot showing how to disable a Chrome extension

How to Solve the Chrome Black Screen Issue

There are a number of potential solutions to the Chrome black screen issue. They cover the range of potential causes, and most are fairly simple. If you encounter this bug, try the following solutions to solve this issue.

  1. Disable Google Chrome extensions. Not all extensions are equal, and sometimes, extension developers are slow to update their products. Worse yet, extensions get abandoned all the time. When there's a problem with Chrome, always try disabling your extensions first.

    There might be times when you have to force quit the application in order for the changes to take effect.

  2. Disable your Chrome flags. By their very nature, Google Chrome flags are experimental features. That means that they may break at any time. Disable any that you may have enabled to see if it fixes the issue.

  3. Resize the browser window. You can resize the browser window by pressing the Restore Down icon next to the X in the top right corner of the browser window, Then just press and hold the edges of the window to resize it as you like.

    This is only a temporary fix. If you only resize the window the issue might happen again.

  4. Run Chrome in compatibility mode. You can run Google Chrome in compatibility mode but, first, you will have to create a shortcut if you don't have one for Google Chrome already. This will run Chrome as though it's an application for an older version of Windows.

    Most users select Windows 7 if they are using a newer version of the Windows operating system. However, if you are already running Windows 7, attempt to run it in an even older version.

  5. Disable hardware acceleration. When hardware acceleration is on, the most intensive tasks within the browser are handled by the GPU which frees up the CPU usage so that other program can run better. However, that puts most of the load on the browser. Therefore, if you are experiencing the black screen window you can go ahead and disable the hardware acceleration setting in your Chrome browser.

  6. Reset Chrome to its default settings. If you are still experiencing the black screen issue, then you can always reset your Chrome browser to its default settings to ensure it is not a configuration issue.

By performing a reset, all your extensions, bookmarks and browsing history will be removed.