How to Fix It When Facebook Dating Is Not Working

Solutions to try when it's unavailable, keeps crashing, missing features & more

After activating Facebook Dating, some Facebook users have occasionally reported problems with the social network's dating service, including:

  • Facebook Dating is not showing up in the Facebook app.
  • Facebook Dating won't load.
  • The Facebook app keeps crashing.
  • Photos and other features don't show up in the app.
  • Facebook Dating notifications don't appear on your home screen.

If Facebook Dating is not working for you, you can try updating the Facebook app, restarting your device, or troubleshooting your internet connection.

Information in this article applies to the Facebook app for iOS and Android.

Causes of Facebook Dating Not Working

If you're having trouble with Facebook Dating, it's probably due to one of the following reasons:

  • The Facebook app needs to be updated.
  • Facebook Dating is down for everyone.
  • You have notifications blocked.
  • There are problems with your internet connection.
  • Your mobile device's cache data is corrupted.

Depending on the source of the problem, you might just have to wait for Facebook's team to fix it, but there are a few things you can try in the meantime.

Search for “Facebook Dating down” on Google and Twitter to see if other users are reporting issues with the Facebook app.

How to Fix it When Facebook Dating Is Not Working

Try these steps until Facebook Dating is working properly:

  1. Update the Facebook app. If Facebook Dating is not showing up, you probably need to update the Facebook mobile app to the most recent version. It's possible to turn on automatic updates for iOS devices and Android devices to keep all your apps up to date.

  2. Check your Wi-Fi connection. If you're connected to a Wi-Fi network and having problems with other apps, you might need to troubleshoot your wireless connection. If you're using a mobile data plan, there are a few things you can try to fix it when your mobile data isn't working.

  3. Enable Facebook app notifications. If you have turned off app notifications, make sure you make an exception for Facebook or turn notifications back on.

    You can customize notifications for iPhones and Android devices so that you can hide app notifications on your lock screen.

  4. Clear your iPhone cache or clear your Android device's cache. Your device stores data to help apps run faster, but sometimes this data gets corrupted and causes apps to stop working properly. Clearing the cache on your iPhone or Android device can resolve any conflicts.

  5. Check to see if Facebook is down. If other users are reporting problems with Facebook, then there's likely nothing you can do except wait until it's working again.

  6. Close the Facebook app. Closing apps on iPhones or Android devices can fix minor bugs that cause features to go missing.

  7. Restart your device. Restarting can fix many computer problems. Turn your device off and on again and see if this fixes the issue.

  8. Delete and reinstall the Facebook app. Try removing the app from iOS or Android and downloading it again from the Google Play Store or Apple App Store.

  9. Contact the Facebook Help Center. If you still can't access Facebook Dating, and no one else is reporting issues with the service, then you can reach out to Facebook's technical support team.

FAQ
  • How do I delete Facebook Dating?

    To delete your Facebook Dating profile, open Facebook Dating and select Settings > General > Delete Profile. Choose a reason for deleting your Facebook Dating profile or tap Skip. Tap Next to finalize your Facebook Dating profile deletion.

  • How do I activate Facebook Dating?

    In the Facebook app, tap Menu (three lines) > Dating > Get Started and follow the prompts. Share your location and choose a photo. Facebook will generate your dating profile using information from your Facebook account. You must have a current Facebook account and be 18 or older.

  • How can I tell if someone is on Facebook Dating?

    A Facebook Dating profile is only visible to others with Facebook Dating profiles. And, even if you create a Facebook Dating profile, there's no guarantee you'll find someone specific, as the app matches people based on interests.

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