How to Fix Netflix Error Code NW-48

If you're trying to watch Netflix on your smart TV, games console, laptop, or smartphone, and you encounter error code NW-48 or NW-4-7, there's an issue with the connection between Netflix and the device you're using. Fortunately, there are a few troubleshooting steps you can take to clear the error and get back to watching your favorite Netflix shows.

What Causes Error Code NW-48 on Netflix?

If you're trying to play a show or movie on Netflix and you encounter the Netflix error code NW-48 (or NW-4-7), it usually means Netflix cannot connect for some reason. That often means there is a network issue or simply your device needs to be refreshed to clear out data which could be disrupting the connection. 

Sometimes, you may find the error code is accompanied by the message 'Netflix has encountered an error'. 

How Do I Fix Netflix Code NW-48?

If you've encountered Netflix error code NW or similar, the troubleshooting steps below can help you get your service reconnected. Try each step in order until you find the solution that works for you.

1. Sign out of Netflix then sign back in. Signing out of Netflix can clear the data cache which clears any corrupted data causing an issue with your connection. Once Netflix is signed out, try signing back in to see if it will work again.

2. Restart your device. Whether you're streaming on a TV, laptop, games console, smartphone or anything else, a simple restart often fixes most NW code issues. 
   

3. Restart your network. A NW code error means there's a problem with the connection between Netflix and your device. Try restarting your internet connection by unplugging and reconnecting the router or modem to restore the connection.
   

4. Turn off your VPN. If you're using a VPN, this can disrupt the service. Turn off your VPN, restart your device, and try Netflix again. If it works, you know the VPN was interfering with streaming.
   

5. Reinstall the Netflix app. If you're watching Netflix on your phone, smart TV, or streaming device, try reinstalling the app. Delete Netflix then download the app again to see if that corrects the problem.

6. Restore your default connections. Access your modem settings and restore them to default to see if a change in settings has caused the initial issue.
   

7. Verify your DNS settings. Particularly relevant if you're using a games console to stream, check your DNS settings are playing nicely with Netflix. You may need to change the DNS servers on your router.